Senior Manager, Marketplace - Restaurant Growth Strategy & Operations
Boston, MA; Chicago, IL; Denver, CO; Miami, FL; New York, NY; San Francisco, CA; Seattle, WA
About the Team
Our US Marketplace team is responsible for growing the DoorDash business in the US, helping customers to discover & order what’s best in their city, merchants to grow their sales, and dashers to find flexible work.
About the Role
The US Marketplace team is looking for a motivated and hands-on operator to lead key pillars of our Restaurant Growth strategy. As a Strategy & Operations Senior Manager, you’ll scope, launch, scale, and operate the next generation of DoorDash products and channels to drive growth to our Restaurant partners.
You will report into the US Restaurant team, leading cross-functional collaboration between DoorDash’s product, marketing, finance, and analytics teams to deliver and retain new users on the DoorDash marketplace. You'll have the opportunity to help define new bets, incubate 0-1 experiments, scope partnership opportunities, and execute on a roadmap to improve new user retention.
You're excited about this opportunity because you will…
- Build – Explore growth opportunities alongside our partners in Product, Marketing, Analytics, Engineering, and Operations teams.
- Analyze – Shape and define our strategy based on quantitative and qualitative data.
- Operate – Figure out how to get from A to B–then actually make it happen.
- Experiment - Run tests and scale insights. Embrace the challenge of having multiple paths forward and no right answer.
- Influence - Work cross-functionally across the US Marketplace Organization to help craft roadmaps, secure investment, and partner with other organizations to improve the new user experience.
- Grow – Help the business get 1% better every day.
We're excited about you because…
- You have 8+ years of experience in strategy & operations or consulting; high-growth startup experience is advantageous.
- You have 3+ years of people management experience.
- You have experience leading cross-functional projects and hitting goals.
- You are comfortable running analysis and manipulating datasets; SQL experience is strongly preferred.
- You always look for ways to improve and want to shape the direction of the company.
- You can motivate people at all levels across the organization.
- You can translate high-level goals into relevant plans.
- You love getting to a low level of detail.
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, Maryland, New Jersey, New York and Washington.
$146,200 — $215,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
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