In this role, you will combine operational HR responsibility for the employee lifecycle and provide an efficient, solutions-focused service offering effective and efficient generalist HR support. You will build and foster relationships across the wider company using your HR experience, own judgment, and specialist knowledge to resolve a wide range of employee relation queries and issues.
Responsibilities
- Support with development and implementation of HR policies and procedures, ensuring compliance with relevant laws and regulations in each of our businesses.
- Handle employee relations issues including resolving conflict, addressing complaints, and ensuring an inclusive and positive work environment. Complete ER grievances, plan and implement investigations into allegations of breaches of company policies and procedures, and monitor sickness and other staff-related issues.
- Assist managers in performance management procedures.
- Schedule HR events and maintain team agenda.
- Maintain HR records and ensure accurate and timely reporting.
- Coordinate training sessions and seminars.
- Stay updated on industry trends and best practices in HR; make recommendations for improvement to enhance the effectiveness of HR programmes.
- Responsible for keeping the staff handbook current.
- Drive HR initiatives; collaborate on HR projects as directed by the HR Manager/Head of Operations, contributing your expertise to their successful execution.
- Work with existing teams to enhance the employee journey. Oversee new hire checks and onboarding to manage complex employee interactions, playing a pivotal role in crafting a positive employee experience, including creating job descriptions.
- Conduct annual employee satisfaction surveys.
- Assist HR Manager and Head of Operations with other ad-hoc projects as required.
Requirements
- CIPD Level 5 or above.
- You must have a driving license and your own vehicle.
- 4+ years of industry experience; thrives in a fast-paced, dynamic, and constantly changing environment.
- Comprehensive knowledge of relevant HR processes, procedures, and legislation.
- Flexibility in travel: the role will involve some travel to sites in Birmingham and Head Office in East Grinstead.
- Excellent interpersonal skills.
- Excellent accuracy and attention to detail.
- Excellent IT skills with proficiency in the use of Microsoft Office, Excel, PowerPoint, and Teams.
Benefits
- Company events.
- Company pension.
- Free parking.
- On-site parking.
- Referral programme.
- Sick pay.
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.
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