SERVICE ADVISOR
$36,000.00 / YEAR BASE PAY - PLUS COMMISSIONS
Full-time
Do you enjoy a fast-paced environment? Are you a person who likes helping others? Do you enjoy working in a team-oriented atmosphere? If so, we have a career opportunity just for you.
We are seeking a Service Advisor, who will own our customer’s experience on the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry, or hospitality.
At Rydell Chevrolet, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
BENEFITS:
- Health Insurance
- Life Insurance ($10,000 paid by company)
- Short-term Disability
- Dental Plan
- Vision Plan
- 401(k) Plan with a 3% Company Match
- Vacation
- Gym Membership Reimbursement
- Employee Purchase Discounts
RESPONSIBILITIES:
- Oversee the flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression on the customer.
- Provide concierge support for all owner inquiries, whether by phone or in person, to ensure the customer does not get mishandled
- Ensure that the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently
REQUIREMENTS:
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
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