Description
The Communication Consultant is responsible for delivery of high-quality employee benefit communication consulting services and materials to Milliman clients, as well as internal partners within Milliman. The Communication Consultant reports to a Senior Communication Consultant and will work directly with our other Consultants, Creative Team, Relationship Managers and Benefits Educators to develop award-winning print and electronic employee communication campaigns from concept through production.
Who We Are
Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.
Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (https://www.milliman.com/en/social-impact) to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability.
Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.
What You Will Do
- Develop strategy, write content, and manage projects for a wide range of benefit-related topics and initiatives, for both print and interactive communication. This includes targeted email campaigns, video scripts, presentations, blogs, websites, brochures, newsletters, print campaigns, health & welfare open enrollment campaigns, and benefit websites. Monitor communication campaigns for effectiveness and compliance.
- Provide strategic, ongoing relationship management support to assigned clients.
- Collaborate directly with graphic designers on creative themes for multimedia campaigns.
- Serve as a subject matter expert and key technical reviewer for retirement and health and welfare benefit education content, including benefit newsletters or change notifications, summary plan descriptions, brochures, required notices, enrollment guides, fund change information, and plan design or provision changes.
- Remain current with the latest industry communication trends and the development of new media services to help our clients to achieve a better employee experience.
- Identify opportunities to improve current materials/processes and create new products.
- Serve as a resource for required projects on an as needed basis; accept other duties as assigned.
Who We Are Looking For
Required Experience and Skills
- Bachelor's degree from a four-year college or university.
- 5+ years of experience in communication consulting, with an emphasis on Human Resources, benefit and/or retirement communication.
- Superb written and oral communication skills and ability to present complex topics in a clear and appealing manner. Able to participate in prospect and client presentations.
- Proficient in MS Office Suite (Word, PowerPoint, Excel), MS Teams, and other business applications.
Preferred Qualifications
- Experience with and understanding of employer retirement plan provisions and regulations; experience and knowledge of health and welfare programs, total rewards and other benefits areas a plus.
- Proficiency in WordPress, Squarespace, SharePoint and/or Adobe Creative Cloud a plus.
Personal Qualifications
- Works well within a team environment and takes ownership of personal work product.
- Proficiency in the use of computers and other general office equipment.
- Proficiency in Microsoft Office Suite.
- Attention to detail.
- Excellent problem-solving skills.
- Strong communication skills (both written and verbal).
- Able to productively respond to change.
- Excellent organization and time management skills.
Location
This role is based out of the Milliman office in Dallas, TX, but candidates hired into this role may work remotely anywhere in the US.
Compensation
The salary range for this role is $87,000 - $140,000, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.
Benefits
At Milliman, we focus on creating an environment that recognizes - and meets - the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:
- A 401(k) plan with matching program, and profit sharing contribution
- Employee Assistance Program (EAP)
- A discretionary bonus program
- Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
- Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
- Commuter Program, which allows you to use pre-tax dollars to pay for your parking or public transit expenses to get to and from work. You may utilize this benefit any time throughout the year and funds will be available the first of the month following your first contribution.
- A minimum of 8 paid holidays
- Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
- Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The expected application deadline for this job is January 1, 2025.
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