Description
Job Summary:
This position is directly responsible for the specification activity in their assigned territories. Building direct relationships with the key designers through face-to-face meetings, product presentations and being the product resource and expert. They will also work in coordination with our internal team on many activities to ensure we provide a high level of service to our customers.
Responsibilities included, but not limited to:
- Communicate clearly, professionally, and effectively with customers and salespeople via telephone, email and in person presentations.
- Identify the top commercial based architectural firms in the geographic market.
- Develop a strong relationship with key decision-makers to create and secure regional and national specifications for company products.
- Track commercial projects from specification through to completion.
- Provide continuing customer education through product updates and presentations.
- Utilize CRM to track potential and upcoming projects. Maintain accurate and comprehensive account list.
- Maintain the highest level of product and technical knowledge.
- Continuous feedback to executive leadership of current trends in product and styles.
- Be problem solving in the approach and create a demand for design by delivering the best offering to the designer.
- Collaborate with internal project managers and contractor account reps to ensure proper pricing for quotes to the end user.
- Perform monthly LPT tracking meetings to communicate and provide proper follow up for all projects specified to pull through.
Travel:
Some travel required based on territory size.
Supervisory Responsibilities:
This position has no supervision responsibilities.
Competencies:
- Strong verbal and written communication skills - Expressing ideas and opinions clearly, fluently, and concisely; speaking articulately in conveying information to others.
- Problem Solving and conflict resolution skills - Translating prospect and customer problems and needs into practical solutions through products and services offered.
- Time Management Skills - Organizing one's own work activities and using time management techniques to meet deadlines.
- Handling work requiring attention to detail and thoroughness.
- Working effectively and cooperatively with co-workers (e.g., peers, management).
Minimum Requirements:
- BA in Design or equivalent combination of education and experience.
- 5+ years of direct sales to the A&D market with design background preferred.
- SAP Business One or similar preferred.
- Salesforce experience a plus.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this job, the customer service representative must be able to remain in a stationary position, occasionally move about inside the office to access file cabinets, office machinery, etc., uses fingers and hands. Considerable time is spent at a desk using a computer terminal and phone. Some work stress inherent to the position and extended work hours may be required.
Work Environment:
Work environment will be typical office environment with office equipment noise.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.
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