Saltmarsh is currently seeking a strong Senior Consultant with Managed Service Provider (MSP) experience that sees themselves as a client service leader and wants to join a firm that fosters both personal and professional development and supports the drive for advancement. Our ideal candidate demonstrates a passion for excellence by taking pride in a quality work product, delivering legendary service to our clients while investing in relationships with their Saltmarsh family and clients alike. You would work from our downtown Tampa, FL office as well as various client sites around the Tampa Bay area.
As a Senior Consultant - MSP within our IT practice, you will need to have a strong technical background, solid analytical skills, and proven problem-solving experience. The job will entail administering client projects, including project planning and closing projects. You will use your interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally.
Responsibilities
- Lead by example promoting good practices on the team and assist other technicians
- Serve as a consultant to client by recommending, architecting and implementing solutions custom to each client
- Complete projects such as Microsoft 365 migrations
- Configure and support firewall systems
- Implementation of Microsoft systems, virtualization cloud, and workstation projects
- Implementation of network-level projects: WAN, LAN, and Wi-Fi connectivity, routers, firewalls, and security
- Work with the Project Manager to plan and document project delivery (Implementation and Schedule)
- Complete the approved project plan document and obtain sign off from the Project Manager
- Implement assigned projects based on the documented project delivery plan
- Participate in on-call rotation
Requirements
- 2+ years experience working at a Managed Service Provider; required
- Minimum of 2-3 years’ experience with cloud technologies and preferably Microsoft Azure and Microsoft 365 (setup, configuration, design and troubleshoot)
- Experience leading small projects including project planning
- Intermediate networking, application, infrastructure and securityskills
- Ability to travel to a client site; sometimes without advanced notice (downtown garage parking is paid and mileage will be reimbursed)
Saltmarsh, Cleaveland & Gund offers a rich benefits package. Some of the highlights include major medical, dental & vision insurance, 4 weeks of PTO + 10 paid holidays, sabbatical program, employer paid life insurance and long-term disability, 401k and profit-sharing plan, certification reimbursement program and annual reviews and bonus opportunities
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