Reporting To: Store Manger and Assistant Manager
About The Fragrance Shop Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK’s largest, independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our stores 200+ nationwide and online!
Role Overview The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Consultant to join our team! We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you! Key ResponsibilitiesProviding an outstanding customer serviceEffectively matching the correct fragrance to the customer’s needsKeeping up to date with product knowledge, new fragrances and creative ideasIntroducing a range of add onsMaintaining cleanliness of the storeRecover and replenish stock, so items are available to sellProcessing transactions at the till pointInspiring our customers with spraying fragrances and providing demonstrations Required ExperienceEducated to GCSE level or equivalent.Previous experience in sales/retail would be an advantage but not essential.Strong team working skillsFlexibility to include evenings and weekends. Required Skills Version Jan 2019Customer service focusedAdaptable with a ‘can do’ attitudeStrong communicational and interpersonal skills Package DetailsCompetitive rate of payMerchandise discountExciting store incentivesTraining and development programmesProgression pathways **Due to the high volume of applications that we receive, we are regrettably not able to respond to every one. If you have not heard from us within two weeks of your application please assume that on this occasion you have not been successful.
- Engages with customers in a sales environment to drive product sales and knowledge
- Demonstrates advanced product knowledge
- Communicates with customers effectively to determine customer needs
- Adheres to all company policies
- Makes recommendations to customers to find a perfect fragrance
- Aware of KPI’s and is effective in driving sales in those
- Complete tasks set by management to aid in a smooth running of the shop
Job Types: Part-time, Permanent
Expected hours: 4 – 12 per week
Flexible Language Requirement:
Ability to commute/relocate:
- Gretna, DG16 5GG: reliably commute or plan to relocate before starting work (preferred)
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