Sage Intacct Senior Implementation Consultant
Position Description:
The Senior Sage Intacct Consultant is our client’s resource for all things technical. You will work directly with our clients, setting up all phases of software implementation and servicing support tickets after clients “Go-Live.” Our consultants create, integrate, and implement data and system modules, while training clients in the use of our products. This role is highly technical but also relational, as you will support your clients from discovery to implementation to a long-term “Client for Life” technical support relationship.
Your Roles and Responsibilities:
- Assist clients by successfully managing and implementing Sage Intacct following the prescribed implementation methodology.
- Analyze and document system and business requirements.
- Set up system and configure according to client requirements.
- Develop test scripts for client’s testing phase.
- Train end-users on the Sage Intacct system.
- Make recommendations for new processes and procedures.
- Develop reports and dashboards utilizing the Sage Intacct tools.
- Set up and configure 3rd party integration tools.
- Work closely with the sales team and other support team members to coordinate the completion of project tasks.
- Provide regular written reports on project status for use internally and with clients.
- Manage projects with ability to keep projects on time and on budget.
- Provide technical support to clients as needed.
- Provide input and contribute to the development of new processes and procedures for service delivery, including development of templates, documentation of best practices, and contribution to the knowledge base library.
- Recognize functional capabilities and limitations for out of the box functionality as well as custom code and ISV solutions.
- Participate in multiple engagements simultaneously while ensuring deadlines and quality expectations are being met.
- Manage complex projects from beginning to end.
- Research and/or escalate complex software issues to identify improvements and opportunities.
- Work with developers and other team members to define client enhancement needs.
What you need to succeed:
- Ideally, 3+ years of SAGE Intacct Implementations
- 2+ years of Sage Intacct consulting experience.
- Experience with ERP software consulting/implementation, with preference given to experience with Sage Intacct
- Well versed with Intacct Core financials, and CRE modules is ideal.
- High emotional intelligence
- Exceptional written and verbal communication
- Impeccable customer service skills
- Strong organizational skills
- Strong aptitude for ERP software products
- Ability to thrive in the dynamic atmosphere of a technical organization with a rapidly expanding client base
- Accounting background, including the ability to intelligently discuss accounting-related concepts
- Bachelor’s degree in Computer Science, Information Technology, Business Technology, Accounting, or a related field of study
- Experience with standard office software, including Office 365, OneNote, GoToMeeting
- Familiarity with ConnectWise ticketing software is a plus
Company Benefits & Perks:
- Competitive compensation plan
- Medical, Dental, Vision coverage offered
- 401K
- Generous personal time off policy
- Eight Company paid holidays
- Flex Friday – off one Friday per month (not deducted from PTO)
Culture:
At ALLIANCE SOLUTIONS GROUP, LLC, we work hard to live our values and pursue our mission each day. Our vision is to be the gold standard in our industry in innovation and customer care, while being a beacon of workplace satisfaction.
We genuinely believe that work can be fully professional while also being fun. Our focus is on providing quality service, acting with integrity, and sharing laughter whenever we can.
Because we value our team, we are committed to ongoing training and education. We respect each person’s unique contribution to our business and our culture as we actively pursue improvement, growth, and innovation. We work hard to ensure each team member feels heard and valued as we strive to provide a work/life balance that encourages long-term employee relationships.
If you seek a collaborative environment where no two days are alike, if you want a place to grow with a company that is growing with you, if you want to be respected for your expertise while expanding your skill set, and if you want to work hard in an environment where relationships are enjoyed, ALLIANCE SOLUTIONS GROUP, LLC is the place for you.
Alliance Solutions Group is an Equal Opportunity Employer and welcomes applicants of all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
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