DescriptionThe UCLA Santa Monica Hospital is seeking to hire a Patient Care Coordinator to join the Orthopaedic Surgery Department. You will provide administrative and academic support to the department. Primary duties include:
- Front desk duties (triage calls, greet and check-in patients)
- Responsible for patient interviewing and encounter registration
- Scheduling and confirming patients' appointments
- Obtaining all financial and demographic information from patients
- Accurately encounter patients utilizing proper Care Connect functions
- Explaining BHS procedures and necessary information to patients including required authorization and estimated liability
- Verifying insurance benefits and accurately recording benefits for finance review
- Reviewing accounts for change in status and re-verifying benefits and/or authorization
- Transporting radiological studies (i.e. x-ray, CT scan, MRI) and other test results
- Other duties as assigned
Salary Range: $29.42/hr. - $42.14/hr
QualificationsPrevious experience in a medical office setting
Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations
Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications
Ability to operate Dictaphone equipment and transcribe medical reports, manuscripts, etc.
Skill in performing basic arithmetic
Ability to work independently and exercise appropriate decisions with minimum supervision
Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds
Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public
Skill in organizing and prioritizing assignments
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