At NorthBay Health, the Ambulatory Quality Support RN works under the supervision of the Director, Primary Care, and guidance from the Ambulatory Quality Director, to provide service line support to NorthBay Healthcare and the NorthBay Medical Group. Acts as a resource for department, administration, medical staff, and hospital personnel in areas related to Ambulatory Quality. Responsible for designing, conducting, and reporting clinical and operational studies, surveys, and reports to improve the quality and safety of patient care. Abstracts complex clinical data and is able to input into a variety of databases and information systems. Coordinates analyst and review personnel team members to retrieve high-quality data from which to create reports and operational reviews. Submits reports and reviews in a complete, final, and timely manner. Utilizes appropriate graphical, presentation, and statistical analysis in completion and dissemination of assigned studies. Provides educational support and conducts presentations related to quality to facilitate opportunities to improve patient care. Participates in survey and regulatory preparation including readiness assessment, action plan development, education, and monitoring for standards compliance. Works in conjunction with the medical staff department in performing physician peer review. Is able to work independently utilizing a high level of initiative, judgment, and critical thinking skills and collaboratively using good team and communication skills.
- Education: Graduate of an accredited school of nursing. BS in nursing degree required. Licensure: Current California RN licensure required. Certified Professional in Health Care Quality (CPHQ) preferred.
- Experience: Minimum 2 years of ambulatory quality, HEDIS reporting, and/or ambulatory practice/management experience required.
- Skills: Excellent oral and written communication skills required. Possess teaching and leadership ability, as well as high professional standards. Must demonstrate the ability to coordinate the work of others. Great project management skills. Must be highly organized, with the ability to set priorities, work independently, and be an effective team member. Must possess a high degree of attention to detail. Ability to abstract complex clinical data and create evidence-based actionable opportunities. Excellent critical thinking skills. Excellent problem-solving skills. Ability to integrate information from multiple sources. Advanced Microsoft Office skills including Word, Excel, and PowerPoint skills required. Access or other database management skills and SPC preferred.
- Interpersonal Skills: Demonstrates the NorthBay Way. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence.
- Hours of Work: Based on business need.
- Other: Ability to travel between facility and work sites with access to an operating vehicle with at least minimal coverage auto insurance.
- Compensation: $71.31 - $86.00 per hour based on years of experience in the role.
At NorthBay Health, we are committed to providing you with competitive wages and quality benefits for you and your family:
- Wages reviewed annually and adjusted to remain competitive
- Medical, dental, and vision benefits for full and part-time employees and their families. Part-time is 20-39 hours per week
- Tax-deferred 403b with a percentage matched by NorthBay Health
- Employee Assistance Program
- Tax deferred dependent care plan
- Life Insurance
- Employee Recognition Program
- Vacation & Sick Time benefits
- Disability Insurance
- Wellness Program
- Generous shift differentials for eligible staff
NorthBay Health provides sophisticated healthcare services not only in our two hospitals—NorthBay Medical Center in Fairfield and NorthBay VacaValley Hospital in Vacaville, California—but in our primary care, specialty care practices, and urgent care centers. From oncology to open heart surgery, and from birth through the end of life, NorthBay Healthcare has teams of medical experts ready to assist in your care.
It is our goal to exude warmth and caring as we meet and greet patients, family, and visitors in our hospitals and medical offices. Our dedication to our patients continues throughout their healthcare journey.
NorthBay Health was born in Solano County and we remain committed to delivering advanced medicine here to the community we serve. That’s why we continue to invest in modernizing and expanding our facilities, purchasing cutting-edge equipment and pushing the limits of technology alongside other healthcare pioneers.
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