$1,000 Sign on bonus available
Come join our growing team!
CPa Medical Billing, a GeBBs healthcare company, is currently seeking an experienced Payment Poster who is ready to take the next step in their career.
POSITION SUMMARY
Responsible for performing all tasks related to Payment Posting, Follow-up and Collections functions as well as serving as a resource to other members of the team for CPa Medical Billing.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Provide training to new and existing staff members. Use and follow company procedures in training. Spot check work to ensure accuracy, efficiency, and uniformity. Re-train staff as needed.
- Report staff’s progress, deficiencies, and training needs to management. Run productivity reports.
- Respond to staff’s questions in a timely manner.
- Assist staff in completing all assigned tasks in a timely manner and ensure they have the resources and tools to perform their jobs (e.g., software access). Advise management immediately if they do not.
- Provide coverage as needed, including performing staff’s work during absences and as instructed.
- Assist manager in staff development.
- Report to manager any issues or areas of concern with staff as observed.
- Promote teamwork, remaining available to assist staff as needed.
- Liaison between staff and manager.
- Assist manager in meeting the daily needs and deadlines imposed by the client.
- Assist manager in running reports and preparing and updating spreadsheets for the client.
- Oversee special projects and provide status reports to manager throughout the duration of the project.
- In conjunction with manager, review the status of staff’s assignments. Identify problem areas and meet with staff to discuss deficiencies and correct errors.
- Know how to navigate and work all payer websites. Provide support to staff as needed.
- Work with Payment Posters or insurance companies regarding missing or misdirected checks.
- Meet with manager routinely.
- Keep manager informed of any billing, payer, or staffing issues including backlogs as identified.
- Present ideas for improvements and strategies to meet goals. Offer viable solutions to problems.
- When action is taken, note account and copy and paste proof of insurance eligibility from payer websites.
- Provide status updates to management upon request.
- Meet all established deadlines and assignment goals.
- Keep files organized and save common elements to the shared drive.
ADDITIONAL GENERAL REQUIREMENTS
Professional positive attitude, vision, understanding of customer service principles, trustworthiness, and excellent interpersonal skills to successfully accomplish tasks necessary to meet high standards of ethical and social responsibility required by this position.
JOB QUALIFICATIONS/REQUIREMENTS
EDUCATION: High School Diploma or equivalent
EXPERIENCE: Minimum 3-10 years’ experience in payment posting in a medical office environment. Experience with Windows applications, proficient use of computer, Microsoft Word, and Microsoft Excel. Experience with ECW or Epic preferred. Strong communication, verbal and written, and interpersonal skills. Ability to analyze and solve problems with limited assistance. Ability to maintain confidentiality.
LANGUAGE SKILLS: Knowledge and use of the English language; Bi-lingual a plus.
MATHEMATICAL SKILLS: Basic math skills.
REASONING ABILITY: Critical thinking, analytical, and problem-solving skills.
LICENSURE / CERTIFICATION: CCA certification, CPC certification preferred.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Payment Posting: 3 years (Required)
- Medical Billing: 2 years (Preferred)
Work Location: In person
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