Overview
The PEOPLE & INCLUSION SPECIALIST will support the SVP of People & Inclusion and be responsible for a broad range of generalist Human Resources and Diversity, Equity, & Inclusion administrative and coordinator duties. This position will require initiative, judgment, independent decision making and guest service skills. The professional in this position must project warmth and enthusiasm toward internal and external visitors. This person will be a proactive member of the team by volunteering and participating in events and committees while providing input and suggestions.
Responsibilities
- Acts as liaison with all departments and employees, across the enterprise regarding all HR and DE&I events and offerings. This position is an integral part of supporting all strategies, initiatives and programs of the HR and DE&I teams. DE&I includes Tribal Career Development and Global Social Responsibility.
- Answer, screen & route telephone calls and use appropriate telephone etiquette.
- Collaborate with other DE&I team members to coordinate activities, meetings and other organization-wide events related to Diversity.
- Support Tribal Career Development with various tasks including but not limited to: invoicing, travel coordination, program execution, and supplies.
- Provide administrative/clerical assistance to the HR and DE&I leadership teams, consultants, and facilitators as well as maintain accurate record keeping; this will include, but not be limited to; invoicing, supplies, budget, schedules, etc.
- Assists in responses to internal/external guests including letters, phone calls and coordination of in-person service recovery.
- Serve as an HR partner and assist with various HR tasks to include, but not limited to; recruitment and onboarding processes, benefits enrollment and administration, employee record keeping, training administration, etc.
- Must have the ability to incorporate creative approaches to various projects by taking initiative and working independently.
- Prepare reports and/or special projects, which may include data collection, coordination, final copy preparation, distribution, etc.
- Responsible for tracking and filing active and inactive employee documents and files.
- Respond to all team member and applicant inquiries in a courteous and professional manner within 24 hours of receiving the call.
- Become familiar with all department functions within the casino in order to communicate on them effectively and accurately.
- Develop messages and effectively use vehicles to ensure consistent, integrated and comprehensive system of communications.
- This position will act as an interface between business owners and the HR and DE&I departments, as well as implementing and supporting HR DE&I initiatives within several core functional areas of the business.
Qualifications
- A bachelor's degree or equivalent combination of education and/or experience preferred.
- Four (4) to six (6) years of clerical/administrative experience within Human Resources preferred.
- Advanced computer skills including Microsoft Office – Word, Excel and Outlook required; PowerPoint and Visio strongly preferred; Proficiency with HRIS systems and applicant tracking systems strongly preferred.
- Experience in the hospitality/entertainment industry preferred.
- Must operate well in a team environment as well as perform job duties with little supervision.
- Ability to work flexible schedules including nights, weekends, and holidays.
- Ability to maintain a flexible working attitude, while performing job duties in stressful situations or handling complex communication.
- Adhere to regulatory, departmental and company policies in an ethical manner.
- Must be able to professionally handle sensitive information and maintain complete confidentiality.
- Supports HR and DE&I teams with additional duties and projects as needed.
- Assists with receptionist duties and special projects as needed.
- Excellent organizational and multitasking skills.
- Excellent understanding of English, both written and verbal required. Spanish experience a plus.
- Must be a creative, high energy, hands on professional who can successfully multitask in a fast-paced environment.
Work Environment
- Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, second hand smoke and excessive noise.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
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