Organization
Emma Norton Services works with women, children, and families who are on their journey of recovery from homelessness, mental illness, chemical dependency, and other life stressors. Emma Norton Services provides safe, permanent housing in combination with programs and support services, through a housing first and harm reduction model, to provide an environment where victory over homelessness, mental illness, and chemical dependency is possible.
Purpose
The peer support specialist (PSS) uses a non-clinical approach that helps recipients discover their strengths and develop their own unique recovery goals. The PSS models wellness, personal responsibility, self-advocacy, and hopefulness through appropriate sharing of his or her story.
Programming provided at Emma Norton provides stability, education, and awareness, with Harm Reduction and Housing First practices integrated throughout the services.
Responsibilities
- Client Engagement
- Serves as a mentor and role model to clients to promote engagement in mental health and housing search services.
- Works collaboratively with other team members and clients to identify goals and create a person-centered service plan.
- Models a recovery approach and demonstrates coping skills.
- Works alongside clients to develop skills in socialization, problem solving, self-awareness, and awareness of others.
- Provides instruction, modeling, and feedback in the area of supportive living skills, including modeling completion of chores.
- Fosters a positive and engaged community
- Supports the resident community to increase community building skills and community membership skills.
- Assists participants as needed to identify and address community concerns and issues.
- Facilitates peer mediation as needed.
- Assists participants to identify opportunities for community integration and developing natural support networks.
- Functions as a Team Member
- Follows through with own job responsibilities and assignments.
- Engages in constructive problem solving and conflict resolution, assists other team members in doing the same.
- Provides information needed by other team members in a timely and effective manner.
- Offers assistance to team members as needed.
- Willing to give and receive feedback to and from team members.
- Takes direction from supervisor or manager and accepts and implements team decisions as made.
- Other Duties
- Participates in staff and team meetings.
- Promotes community awareness of Emma Norton.
- Attends community meetings as relevant and necessary.
- Participates in agency efforts to promote a mutually respecting, multicultural environment and participates in training opportunities related to economic, racial, and cultural diversity as requested.
- Completes and maintains up-to-date knowledge and expertise in areas related to job duties including the completion of HIPAA and Vulnerable Adult training within the first 7 days of hire.
- Performs other duties as apparent or assigned.
Requirements
- Successfully complete the DHS approved Certified Peer Specialist training and certification exam.
- Be at least 21 years of age.
- Have a high school diploma, GED, or equivalent.
- Must have a valid driver’s license and insured vehicle. Mileage reimbursed.
- Have a primary diagnosis of mental illness.
- Be a current or former user of mental health services.
- Ability to undergo and pass a background study as detailed in Minnesota Statute 144.057 and Chapter 245C.
- Able to interact with people in a manner that shows sensitivity, respect, and professionalism.
- Ability to communicate effectively orally and in writing.
- Moderate physical effort, with intermittent lifting or carrying limited to no more than 50 pounds.
- Duties may require physical ability to climb stairs.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Emma Norton Services we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
At Emma Norton Services we are committed to living our definitions of DEI.
Diversity is the recognition that there are differences between people, and that these differences must be intentionally valued as a part of the whole. These differences extend beyond what we can see physically, and include ways of being/knowing/living/working. We continuously work to achieve and maintain diversity in our staff and relationships, in alignment with the ways that the communities we serve change and evolve.
What does Diversity look like at Emma Norton? No one is the same, and every person has inherent value. People aren’t only different based on their physical bodies, but also in their minds and life experiences. We need all these differences to make us better.
Equity: An organizational perspective that emphasizes collaborative processes; equity strives to center around the needs of those most impacted by organizational decisions, acknowledging autonomy, and facilitating different ways of being/knowing/living/working.
What does Equity look like at Emma Norton? When important decisions need to be made, leadership seeks input from all relevant members of the organization, and gives extra weight to the opinions of those whose day-to-day work would be most impacted.
Inclusion: Establishing and maintaining a transparent environment that lays the foundation for policies and practices that are welcoming to all, community-directed, and support different ways of being/knowing/living/working.
What does Inclusion look like at Emma Norton? We want everyone involved with Emma Norton to be able to bring their whole self to the work. No one should be made to feel that their life, self, or needs are judged or unimportant. We see new requests for accommodation not as challenges, but as opportunities to create stronger community.
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