Job Summary: The Case Manager-ED, Emergency Department, serves as a key member of the patient care delivery team. Utilizes clinical expertise, discretion, and independent judgment in determining medical necessity and appropriate patient care including severity of illness and intensity of service. Applies clinical knowledge as well as specialized emergency medicine case management and care coordination methodologies and practices in a tertiary care facility with level one trauma designation. Focuses on the needs of Loma Linda University Medical Center (LLUMC) and Loma Linda University Children's Hospital patient population in partnership with the ED physicians, staff, and inpatient providers. Performs other duties as needed.
Education and Experience: Bachelor's Degree in Nursing required, or an Associate's Degree in Nursing and six years of Case Management experience may be considered in lieu of Bachelor's Degree. If hired after January, 2018, Bachelor's Degree in Nursing required or Associate's Degree in Nursing and enrolled in a Bachelor's Degree in Nursing program with quarterly reports required. Minimum three years of bedside nursing in hospital setting. Minimum one year case management experience preferred.
Knowledge and Skills: In-depth knowledge of case management practice and methodologies. Substantial knowledge of basic nursing concepts and care of the patient as well as education of the adult learner. Able to speak, read and write legibly in English (and Spanish preferred) with professional quality; use computer, printer, and software programs necessary to the position, e.g., Word, Excel, Outlook, PowerPoint, electronic medical record, electronic event reporting program; relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction; think critically; work independently with minimal supervision; perform basic math and statistical functions; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, medical records, and written documents necessary to position; exhibit professional behavior at all times.
Licensures and Certifications: Active California Registered Nurse (RN) license required. Basic Life Support (BLS) certification from American Heart Association required. Case Management certification preferred.
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