Job Description Summary
This position is responsible for processing requests for release of patient health information while following established State and Federal rules and regulations, South Shore Health System and department policies and procedures. Required to maintain confidentiality, privacy and security of all patient health information.
Job Description
ESSENTIAL FUNCTIONS
1 - Responsible for the release of patient information.
2 - Examines requests for HIPAA/State compliance and valid patient authorization
3 - Processes priority requests for release of patient information
4 - Assists in responding to all requester and patients questions and/or problems or other health system personnel.
5 - Contacts other health system clinics/departments for additional health information required to fulfill patient requests
6 - Examines subpoenas/court orders for validity
7 - Retrieves hardcopy and Electronic Medical Records from hospital systems
8 - Orders offsite records and pulls microfilm record if necessary
9 - Ensures the patient name and medical record number on the request matches the medical record
10 - Reviews medical records for legally protected and sensitive information and obtain specific patient authorization when necessary
11 - Determine if authorization is valid and rejection letter is required
12 - Creates/Edits/Modifies letters
13 - Contacts requestors for extensions or clarification
14 - Interacts with Internal Council if subpoena is not sufficient and any other legal matters
15 - Abstract, scan and print the required information to adequately fulfill requests
16 - Enters request into the South Shore Health System Release Module tracking system in
17 - Creates invoices for billable requests
18 - Updates South Shore Health System Release Module Tracking System
19 - Monitors work queues and ROI Reports
20 - Interact with Internal Council if subpoena is not sufficient
Technology and Learning
a - Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.
b - Embraces technological advances that allow us to communicate information effectively and efficiently based on role.
c - Prepare certification in lieu of personal appearance in court
d - Package and mail records for delivery
e - May perform other related duties as required
f - Ensures timely Completion of ROI Requests.
g - Meets productivity standards for processing ROIs
h - Ensures ROI’s are completed accurately and sent out to the correct party
JOB REQUIREMENTS
Minimum Education - Preferred
Minimum of high school diploma, RHIT or related Associates Degree preferred
Minimum Work Experience
3-5 years experience in a Health Information Management Department preferred
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