Mobile Crisis Intervention Clinician
Program & Location: Mobile Crisis Services / Brockton
Education: Bachelors degree with major preferred in psychology, social work, or social sciences
Pay Range: $28/hr
Status: Full Time, Part Time and Per Diem
Shift: Evenings and weekends; Tuesday through Saturday 3pm-11:30pm
About Us
High Point is excited to be growing and expanding mental health services in the Brockton Community for patients experiencing an acute mental health crisis requiring a crisis intervention assessment and connection to services.
As part of the Community Behavioral Health Center (CBHC) initiative, Brockton High Point will be transitioning to become the new Mobile Crisis Intervention (MCI) agency for the Brockton community and surrounding towns. MCI services provide 24/7/365 crisis intervention services for patients experiencing mental health crisis, including increased mental health symptoms, concerns for safety to self or others, and seeking access to services. Crisis evaluations support patients and families in assessing the crisis and determining the next step and referral for treatment, including inpatient hospitalization, dual diagnosis services, Adult Community Crisis Stabilization (ACCS), outpatient services under the CBHC for adults and youth, and referrals to external agencies for other services.
Duties and Responsibilities:
- Responsible for linking patients with aftercare services prior to discharge and aiding the patient with access to outpatient services when appropriate.
- Evaluating with patient what has been successful for them in the past and what were barriers to avoiding re-hospitalization so they can be more independent in the future when supporting service referrals.
- Provide post evaluation follow up face to face or phone support as clinically indicated.
- Monitoring patients onsite during disposition planning, or boarding at community location.
- Respond to emergency phone calls offering phone triage and area resources as appropriate.
- Verify patient insurance, including benefits, eligibility and service options.
- Triage calls, evaluation requests and report back to the program director/supervisor on site or AOC.
- Complete safety screens for community-based evaluation requests.
- Execute bed searches for clients awaiting placement.
- Escalate complicated cases to the appropriate supervisor to advocate for the needed resources/supports.
- Assist with daily protocols such as the EPIA process.
- Update tracking of pending and boarding cases for evaluation requests.
- Assist the call center as needs arise or as requested by a supervisor.
- Documentation of interventions and outcomes in electronic health record.
- Attend mandatory trainings.
- Responsible for contacting the insurance company for authorization, as needed.
- Utilize standards precautions at all times.
- Demonstrates behaviors that recognize the rights of patients as defined by the patient’s rights.
- Other duties as assigned by the Clinical Supervisor and/or Program Director.
Qualifications:
- Bachelors degree with major preferred in psychology, social work, or social sciences.
- At least two (2) years of experience preferred working in behavioral health (inpatient setting, outpatient community mental health, or emergency room).
- Ability to work in a fast-paced environment.
- Prefer those with knowledge of different psychiatric levels of care and medical criteria for admission.
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Long & short term disability
- Discounted auto/home and renters insurance
- 403b - Retirement
- FSA & DCA
- PFML
- Employee Assistance Program
- Bonuses & Referral
- Eligibility for free classes to become a Licensed Counselor or Recovery Coach
- Company paid CEU Trainings w/ Education days to complete CEU's
- Free meals at select programs (when available)
- Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)
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