Overview
ORGANIZATION:Milestone Centers Inc.
DEPARTMENT:Outpatient Services
POSITION:Outpatient Director
STATUS:Full Time; 37.5 hours / week
SCHEDULE:9:00 AM to 5:00 PM; Monday through Friday
LOCATION:Wilkinsburg
Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania. Milestone Centers has earned certification from the Sanctuary Institute for providing trauma-informed care.
Responsibilities
The Outpatient Director is responsible to ensure the smooth and efficient operation of the outpatient treatment department, while maintaining high quality service within budgeted parameters.
- Demonstrates and reflects a commitment to the mission and values of Milestone by serving others with respect, dignity, and compassion.
- Utilizes Sanctuary Model’s shared values, the Seven Commitments and tools to conduct daily tasks.
- Manages daily operations of the outpatient unit, including productivity, case assignment, staff selection, training and evaluation, medical record monitoring and coverage.
- Provides clinical supervision to multidisciplinary staff.
- Conducts staff meetings and prepares written reports.
- Maintain survey readiness and coordinate final survey preparations.
- Monitor psychiatrist’s performance of duties and scheduling
- Conduct and monitor quality assurance activities.
- Lead program development.
- Keeps outpatient department in compliance with all behavioral health and substance use disorder service regulations.
- Respond to client complaints.
- Review and analyze reports related to unit operations and create action plans to address opportunities for improvement.
- Interface with other departments to ensure workflows and efficient provision of services.
- Provide direct service to a limited caseload of clients.
- Other duties as assigned by supervisor.
BENEFITS
- Full Time employees enjoy a comprehensive benefits package:
- Health, Dental and Vision Insurances
- $1,200 cash payout option in lieu of Health Insurance coverage
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- 16 to 26 Paid Days Off / year
- Wellness Days (2 per year)
- Sick Time
- 8 Paid Holidays
- Short Term Disability
- Long Term Disability
- Life Insurance
- Optional 401(k) with Employer match
WORK PERKS
- Paid orientation and training
- Free parking (select locations)
- Employee Activities, Rewards and Recognition Programs
- Comprehensive Employee Assistance Program
APPLY TO THIS POSITION
Interested applicants can choose to apply in any of the following ways:
Complete an employment application online
Email resumes:Careers@PFQ.org
Partners For Quality and its family of agencies are an equal opportunity employer
EOE
Qualifications
- Master’s degree in a human service field
- Three (3) years of management experience
- Pennsylvania licensure (LSW, LCSW, LPC, LMFT, PsyD)
- Act 33 and Act 34 clearances and FBI background check
- Valid PA Driver’s license
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