Overview

ORGANIZATION:Milestone Centers Inc.

DEPARTMENT:Outpatient Services

POSITION:Outpatient Director

STATUS:Full Time; 37.5 hours / week

SCHEDULE:9:00 AM to 5:00 PM; Monday through Friday

LOCATION:Wilkinsburg

Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania. Milestone Centers has earned certification from the Sanctuary Institute for providing trauma-informed care.

Responsibilities

The Outpatient Director is responsible to ensure the smooth and efficient operation of the outpatient treatment department, while maintaining high quality service within budgeted parameters.

Demonstrates and reflects a commitment to the mission and values of Milestone by serving others with respect, dignity, and compassion.
Utilizes Sanctuary Model’s shared values, the Seven Commitments and tools to conduct daily tasks.
Manages daily operations of the outpatient unit, including productivity, case assignment, staff selection, training and evaluation, medical record monitoring and coverage.
Provides clinical supervision to multidisciplinary staff.
Conducts staff meetings and prepares written reports.
Maintain survey readiness and coordinate final survey preparations.
Monitor psychiatrist’s performance of duties and scheduling
Conduct and monitor quality assurance activities.
Lead program development.
Keeps outpatient department in compliance with all behavioral health and substance use disorder service regulations.
Respond to client complaints.
Review and analyze reports related to unit operations and create action plans to address opportunities for improvement.
Interface with other departments to ensure workflows and efficient provision of services.
Provide direct service to a limited caseload of clients.
Other duties as assigned by supervisor.

BENEFITS

Full Time employees enjoy a comprehensive benefits package:
Health, Dental and Vision Insurances
$1,200 cash payout option in lieu of Health Insurance coverage
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
16 to 26 Paid Days Off / year
Wellness Days (2 per year)
Sick Time
8 Paid Holidays
Short Term Disability
Long Term Disability
Life Insurance
Optional 401(k) with Employer match

WORK PERKS

Paid orientation and training
Free parking (select locations)
Employee Activities, Rewards and Recognition Programs
Comprehensive Employee Assistance Program

APPLY TO THIS POSITION

Interested applicants can choose to apply in any of the following ways:

Complete an employment application online

Email resumes:Careers@PFQ.org

Partners For Quality and its family of agencies are an equal opportunity employer

EOE

Qualifications

Master’s degree in a human service field
Three (3) years of management experience
Pennsylvania licensure (LSW, LCSW, LPC, LMFT, PsyD)
Act 33 and Act 34 clearances and FBI background check
Valid PA Driver’s license

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Partners For Quality, Inc.

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