Job Description - Patient Access Team Lead - FT Days (7451-3426)
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Valley View Medical Center is a state-of-the-art hospital, licensed with 52 medical/surgical beds, 16 emergency department beds, 12 acute rehabilitation beds, 12 intensive care beds, 6 major operating rooms and 2 endoscopy suites plus a modern cardiac catheterization and 8 delivery & post-partum unit with all private bed hospital in the area.
Where We Are:
The Tri-State area has sunshine almost every day of the year. The beautiful clear skies, breathtaking sunsets on mountains to the east and west of us, and a mixture of the Great Outdoors along Arizona’s West Coast (the Colorado River) plus bountiful indoor activities provide something to do for everyone of any age.
Why Choose Us:
- Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off / Extended Illness Bank package for full-time employees
- Employee Assistance Program – mental, physical, and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants
- Professional Development and Growth Opportunities
- And much more…
Position Summary:
Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Supports Patient Access Management with assigned duties to include but are not limited to work schedules, staff time and attendance. Assists Patient Access leadership with staff training, mentoring, as well as QA and missed opportunities. Assists in creating and working various reports and tasks, monitoring department and staff performance and productivity. Communicates often with physician offices, nursing staff and other appropriate personnel regarding admissions and discharges as necessary. Verifies patient insurance benefits and obtains precertifications/authorizations as necessary. Determines and accepts required payments, including co-pays and deductibles and acts as patient financial counselor as needed for proper follow up collection activities. Supports Patient Access Management with assigned duties to include but are not limited to work schedules, staff time and attendance, patient registrations in various work areas as assigned such as the ED, Front Admitting, Surgery Center and Skilled Nursing Unit. Assumes on call responsibilities to ensure adequate staffing and availability for any problem solving needs that may arise. Works closely and professionally with nursing and ancillary departments in an effort to maintain a teamwork approach. Responsible for filling in as needed at front counter, registration area, PBX switchboard, ER registration or other areas as assigned to include nights and weekends, schedule TBD. Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position. This position description does not restrict the right of management to assign or reassign duties and responsibilities with and without notice.
Qualifications:
Minimum Education: High school diploma or equivalent preferred.
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must have some customer service and medical office experience preferred.
Minimum Work Experience: 2-4 years healthcare related experience required. 2 years experience in HMS/MedHost required.
Job
Primary Location
Arizona-Ft. Mohave
Schedule
Full-time
Work Schedule: Day shift, less than 7 hr/shift, rotate weekends
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