Under direct supervision of a Registered Nurse or provider performs routine patient care, excluding administration of IV medications, as directed by San Ysidro Health policies and procedures in a medical office or clinic setting.
Essential Functions of the Job:
- Upholds San Ysidro Health’s Policies and Procedures, Core Values and competencies and applicable state, federal and local laws.
- Performs routine patient care functions as prescribed by licensed health care providers following established clinical protocols and policies and procedures within defined scope of education, training and responsibilities.
- Performs data collection focusing on physiologic, psychosocial, cultural, spiritual and cognitive status; also nutrition, pain, patient/family education, family involvement and patient advocacy.
- Completes chart preparation and management for scheduled patients.
- Delegates appropriately and coordinates duties/activities of health care team members.
- Follows SYH process for communicating patient test results and follow-up.
- Interviews patients, measures vital signs, and other pertinent information as required by specific clinic.
- Implements patient education techniques such as: health coaching and teach back to support self-management. Identifies patient/family learning needs and acts to meet them.
- Documents pertinent patient information, nursing procedures and patient responses in EHR, following established SYH guidelines and maintaining patient confidentiality.
- Prepares treatment rooms and patients for examination.
- Applies principles of aseptic technique and infection control as directed by the Infection Control policy and procedures.
- Performs point of care testing, including but not limited to urine tests, pregnancy tests, A1C, and others as directed.
- Assists the physician with therapeutic and diagnostic patient care functions which may require sterile technique, wound care, urine catheter insertion/removal, wound care, inhalation treatments, removal or application of dressings, EKG, visual testing, and audiometric testing.
- May hold clamps or retractors, sponge vascular areas, and pass instruments as specifically directed by the physician.
- Handles clinic use medication inventories and orders and replenishes medical supplies, medications, and materials throughout the day as needed. Maintains clinic inventory logs.
- Prepares and administers medications, excluding IV medications, as directed by physician order and in accordance to SYH policy and procedure.
- Participates and responds, when assigned to clinical emergency codes.
- Autoclave: oversight of process to ensure the cleaning, processing, sterilizing and checking of instruments is in compliance to meet audit and infection control requirements.
- Immunization coordination: oversight of clinic’s daily routine workflow, excursion reporting process and emergency vaccine management plan.
- Utilizes effective communication methods and skills, following lines of authority as appropriate.
- Demonstrates knowledge of and applies safety principles as identified by San Ysidro Health.
- Demonstrates knowledge of legal issues, including patient confidentiality and risk management in all aspects of patient care and unit functioning.
- Ensures the clinical area is audit prepared by completing monthly Quality Assurance packet and addressing deficiencies.
- Participates in unit and department Performance and Quality Improvement activities.
- Provides assistance with nursing schedule and demonstrates flexibility in the resolution of staffing issues; demonstrates flexibility when floating to other units upon requests.
- Other related duties as assigned.
Customer Service/Patient-Centered Care
- Practices customer service standards as defined by SYH and specified clinic.
- Anticipates the customer's needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved.
- Promptly responds to alarms and patient requests.
- Facilitates the customer's ability to utilize resources.
- Assures a clean, orderly, and functional work environment.
Team Commitment
- Effective team member who is adaptable, cooperative, and willing to assist others.
- Works collaboratively with others to meet shared objectives.
- Manages difficult or conflict situations constructively and seeks appropriate assistance.
- Takes accountability for own actions.
- Actively participates in departmental professional development activities.
- Adheres to Attendance Policy.
Job Requirements
Experience Preferred:
- A (minimum) of 1 year of experience as a Licensed Vocational Nurse.
Education Required:
- High School Diploma/GED
- Graduate of an accredited Licensed Vocational Nursing program.
Certifications Required:
- Current license to practice as a Licensed Vocational Nurse in California.
- Current BLS for Healthcare Provider CPR or CPR/AED for the Professional Rescuer certification (American Heart Association)
Verbal and Written Skills Required to Perform the Job:
- Ability to read, write and comprehend English
- Ability to read, write and comprehend medical information and terminology.
- Ability to effectively present information, both verbal and written.
- Good interpersonal skills.
Working Conditions and Physical Requirements:
- Occasionally lifts pushes and/or transfers patients.
- Exposed to unpleasant elements (accidents, injuries and illness).
- May be required to work evenings and/or weekends.
- Reliable transportation necessary for traveling to assist with providing coverage as needed throughout all SYH clinic locations.
Universal Requirements:
Pre-employment requirements include I-9, positive background and reference check results, complete application, new hire orientation, and completion of employee health screening.
About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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