Associate Clinical Director (BCBA Required)
General Information
City: California
Team: Clinical Services
Working Time: Full-Time
Description & Requirements
Starting compensation: $90,000 - Full time, based upon experience
Minimum Education or Training Equivalent to:
- Licensed or Board Certified Behavior Analyst, or other state-recognized license (required).
- Master’s degree from an accredited college or university in behavior analysis, education, psychology, or related field (education required; listed fields of study preferred).
- 3+ years of extensive experience conducting BCBA tasks (i.e., data analysis, programming, assessments, supervision, etc.) and/or working with individuals impacted by pervasive developmental disorders (required), across varied client profiles.
- 3+ years of supervisory/managerial experience.
Benefits of Working at Intercare:- Medical, Dental and Vision insurance
- Company 401k Plan
- Generous time off policy (vacation, sick time and holidays)
- The most extraordinary, professional culture in the industry
- A management team that truly cares about your future and happiness
- Flexible work schedule with a focus on work/life balance
- Mileage reimbursement, a company computer and cell phone
- Education tuition reimbursement program!
- Leadership training and CEUs - we will teach how to become a better leader!
- Outstanding mentorship and supportive environment for continual learning
Company DescriptionIntercare Therapy, Inc. (ICT) provides evidence-based behavior therapy services that support individuals with autism and related disorders and their families. Our mission is to increase independence and improve the quality of life of our client families.
Job Description
The Associate Clinical Director oversees the staff and clients within a geographically defined area and/or specific service line, and contributes clinical knowledge, team leadership, feedback, and insight to support the success of four customer groups:
- Organization: Promote our brand, reputation, culture, and business results.
- Funding Sources: Ensure quick service of clients, ensuring positive impact on client progress and compliance with funding source requirements.
- Assigned Staff: Support individualized professional development and success, as appropriate for their level of experience and stage in clinical progression.
- Assigned Clients: Sustain high quality clinical practice, impactful client progress, excellent customer service and support from all team members.
The impact of the daily work of the Associate Clinical Director optimizes these business results:
- Client Progress & Customer Satisfaction: Timely launch of services with highly trained staff focused on quality clinical programming and efficacy.
- Employee Satisfaction & Retention: Minimizing turnover, recruiting, and training costs, and maximizing success and professional development of the clinical team.
- Clinical and Operational KPIs: Resulting delivery of high-quality ABA clinical services and positive operational site contribution by tactical management of scale, utilization, supervision ratios, and team member productivity.
This position reports to Clinical Director.
This position may require driving 30 to 60 (or more) miles a day when conducting quality control, supervision and consultation in the field, as well as occasional travel outside of regular business hours to serve as a company representative at conferences (internal and industry) and in new markets in development.
Primary Responsibilities:
- Render between 65 to 95 billable hours per month; billable hours will be variable pending the number of Clinical Supervisors (BCBAs) assigned.
- Directly manage 5 to 8 direct reports with varying composition of Clinical Supervisors and Program Managers.
- Provide quality clinical supervision and program direction to territory clinical staff, including skills enhancement and clinical consultation, to ensure treatment integrity and quality assurance across clients, settings, and funding sources.
- Provide oversight and direction on clinical excellence (e.g., timely report submission, timely session conversion, clinical competencies, etc.).
- Collaborate with Supervisor, Clinical Outcomes for territory audits on clinical efficiency and related metrics implementing corrective actions if necessary.
- Participate in initial intake assessments to determine eligibility and appropriateness for ongoing services, in addition to making recommendations for frequency and duration of services, consistent with recommended practices and medical necessity guidelines.
- Provide quality clinical supervision or consultation and case coverage during transitions, leave of absences, or vacations, or when complex clinical cases require oversight from a more experienced BCBA.
- Support the clinical team with case management responsibilities for clients on hold.
- Oversee Clinical Supervisors to ensure baseline job expectations are being met via accurate assessment of skills and direct feedback through completion of Performance Management metrics.
- Provide support with completion of Functional Behavioral Assessments, including Functional Analyses, to develop function-based treatments.
- Develop and review treatment plans in collaboration with the clinical team, in addition to conducting follow-up evaluations to assess the effectiveness of treatment plans.
- Provide clinical mentorship and support to all employees within the territory.
- Develop and coordinate clinical training materials in conjunction with Training department and the clinical team, using Behavior Skills Training (BST) techniques: discussion, modeling, practice, and feedback.
- Prepare management reports on program key performance metrics, as assigned.
- Collaborate with leadership team in developing new programs and other special projects, when appropriate.
- Actively work toward department annual goals, as determined.
- Participate in recruiting and interview process for Program Managers and Clinical Supervisors (BCBA).
- Communicate effectively and in a timely manner with all Intercare Therapy employees, clients, and other service providers.
- Support center-based services within the territory with leadership presence at center locations and direct support/feedback regarding services delivered in the center.
- In person clinical overlaps, as need for the territory clinical team, to support and provide feedback on program integrity, clinical quality assurance, oversight of the provision of services, etc.
- Remains current regarding new research, current trends, and developments in autism spectrum disorders, applied behavior analysis, special education, OBM and related fields.
- Represent Intercare Therapy to clients and colleagues, both professionally and ethically.
- Maintain accurate and up-to-date client records for all clients.
- Complete supervision documentation in accordance with BACB standards for RBT’s, BCaBA’s and team members accruing experience towards BCBA certification.
- Ongoing communication to alleviate any high-level issues with the families, funding sources, and staff.
- Represent company effectively at industry events, with funding sources and families.
- Follow-up and support team members with completion of clinical documentation.
- Ensure enforcement of ICT policies and those of funding source, industry, state, and federal regulations within the territory.
- In collaboration with client services, support planning and scheduling for the territory.
- Support and facilitate program initiatives in addition to direct ABA services.
- In collaboration with leadership, identify opportunities for efficient use of allotted non-billable hours.
- Manage effectiveness of delivery of company initiatives and policies.
- Facilitate the process of clinical onboarding, off boarding, and transitions.
- Work with the leadership team to drive improvements in key performance metrics (both clinical and operational) and annual budget results in the territory.
- Proactively and in response to territory KPIs, facilitate adaptations clinical team structure to best support company initiatives.
- Support clinical and training initiatives to ensure data and reporting systems are clinically appropriate and compliant with ICT and BACB standards.
- Perform other duties and monitor additional KPIs as requested.
Job Skills:
- Knowledge of the science behind Applied Behavior Analysis.
- Proficient with Microsoft Office and/or equivalent, including Excel and graphing.
- Excellent time management skills.
- Excellent relationship management skills.
- Adaptability/Flexibility with case, staff, and organizational transitions.
- Give and receive constructive feedback.
- Exceptional communication and leadership skills.
- Knowledge of accessibility to relevant literature.
- Effective organization skills.
- Communicate effectively, verbally and in writing.
- Consistently demonstrate good judgment and decision-making skills.
- Exercise confidentiality and discretion.
- Sensitive to working with an ethnically, linguistically, culturally, and economically diverse population.
- Demonstrate high commitment to excellent customer service.
- Demonstrate flexibility and ability to reprioritize.
- Commitment to functioning as a team player.
- Travel to multiple work sites both locally and within assigned region(s) regularly.
- Remain up-to-date on and follow all BACB guidelines.
- Maintain required trainings.
- Must clear DOJ/FBI background check.
- Must provide proof of absence of Tuberculosis (TB) at time of hire.
- Must provide immunization/immunity to Hepatitis B, Rubella, Rubeola, Mumps, Varicella, Pertussis.
- Documentation of Physical Capability to Perform Services.
- Permission to Disclose Health Screening Medical Information.
Positions Supervised (Direct Reports):
- Clinical Supervisors and Program Managers, as applicable.
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