Position/Title: Lab Review Team Lead
Reporting/Department Head: Population Health Manager
- FLSA Status Exempt
- EEO Category First/Mid-Level Officials and Managers
Our Mission: To improve lives by providing convenient, comprehensive, high-quality healthcare to every person in every community that we serve.
Our Vision: CCHN will maintain its position as the leading community health center in the state and become a model for all other healthcare organizations to follow.
MAJOR FUNCTION:
Direct oversight of the lab review operations and team.
ESSENTIAL RESPONSIBILITES:
- Manage lab review support staff time and attendance.
- Serve as a leader in the population health department.
- Review laboratory results, imaging, and pathology.
- Initiate care planning and implementation of a comprehensive care plan and address medical needs.
- Assist patients with follow-up for preventive health and screening tests.
- Engage members routinely telephonically and in-person to coordinate services, community resources, and provide health education.
- Provide education and assist with follow-up appointments on how to access appropriate care.
- Identify early risk factors and targeted condition management interventions as necessary.
- Advocate for patient needs and services and provide assistance to members in navigating the healthcare system.
- Ensure that patients receive the care they need and that they understand their medical condition, medications, and other instructions.
- Focus on reducing hospital admissions through coordinated care and effective discharge planning with other team members.
- Collaborate with the member's PCP and other care team members to deliver and coordinate quality care and services.
- Ensure completion of required touch points and care coordination activities and document all activities within the member clinical record and/or population-based software.
QUALIFICATIONS:
- HS Diploma or equivalent.
- LPN/RN license unrestricted.
- Proficient with Microsoft Office.
- Proficient with electronic health records.
Other skills/qualifications:
- Ability to multi-task in a fast-paced environment.
- Excellent communication skills.
- Able to work as a team player as well as independently.
- Detail-oriented.
- Problem-solving skills.
- Flexible.
OTHER JOB DUTIES:
The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.
EOE
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