Behavioral Health Admissions Coordinator - Behavioral Health Administration - PRN
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Schedule: PRN – as needed, no guaranteed hours, not benefit eligible
Shift: Variable Less than 12 hour shift (United States of America)
Weekly Work Schedule: Day time variable hours to include weekends.
Job Information
Exemption Status: Non-Exempt
A Brief Overview
The focus of the Admissions Coordinator is to act as liaison between the staff, physician and management to improve and maintain a quality admissions process. Critical team member whose major goal is to increase patient access to behavioral health services. Works to simplify the admission process through adult, child, and adolescent units as needs determine. Educates and facilitates admissions into Inpatient and Outpatient programs as appropriate. Works in conjunction with Physicians, Charge Nurses, Inpatient and Outpatient Behavioral Health Directors, Patient Placement Coordinators, Case Managers and unit staff to develop an organized and structured admission process. The position's primary role is to assess the appropriateness for admission in conjunction with clinical criteria, and to facilitate behavioral health admissions. The role requires that the Intake Coordinator have expertise in psychiatric assessment of children, adolescent, adult, and geriatric individuals. The Intake Coordinator should possess excellent communication skills, as the role will require ongoing communication with both internal and external customers, referral sources and client systems. Positive problem solving under acute circumstances is essential.
Education Qualifications
- Master's Degree Psychology, Marriage and Family, Counseling, Social Work, or a related field and current license to practice with degree in Kansas. A licensed Registered Nurse may be substituted for this educational requirement. Required
Licenses and Certifications
- A licensed Registered Nurse able to practice in Kansas or an appropriate educational degree with ability to practice.
What you will do
- Defines and manages up potential barriers to the admissions process and patient acceptance. Drives the admission process through developing a “one number/one call” process that simplifies admissions for patients and providers.
- Obtain accurate admission intake information from potential patient or referral source for admission. Manages admission’s forms format for efficiency, regulatory requirements, and ease of use.
- Assess child, adolescent and adult client system requests and needs for an inpatient behavioral health admission. Facilitates patient access to admission including any necessary contact with treaters, staff, admitting psychiatrists, financial guarantors and/or community agencies or referral sources.
- Provides a positive image to internal and external customers by communicating in a prompt, professional and friendly manner; placing a high priority on meeting customer needs within the framework of the admission criteria.
- Responds to customers’ concerns in a prompt, courteous manner.
- Facilitates referrals or admissions to other facilities if admission to Stormont Vail is determined to be unadvisable, inappropriate, or upon capacity.
- Reports any difficulties or potential or actual risk concerns to the Medical Director, Administrative Director, Admission Supervisor, and any other pertinent staff.
- Completes assigned portion of admission process and paperwork with patients and families.
- Promotes a mutually respectful environment that encourages the exchange of ideas and supports the effectiveness of professional relationships and integrates ethics in all aspects of practice.
- Demonstrates advocacy in all roles and settings.
- Practices Diversity, Equity and Inclusion principles in their daily work by respecting others’ uniqueness, perspectives, backgrounds or beliefs.
- Communicates effectively in all areas of professional practice.
- Commits to lifelong learning through critical thinking, self-reflection, and inquiry for personal growth and development.
- Demonstrates willingness to participate in process of evolution the scope of the Stormont Vail Health professional practice model.
Required for All Jobs
- Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health.
- Performs other duties as assigned.
Patient Facing Options
- Position is Patient Facing.
Remote Work Guidelines
- Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
- Stable access to electricity and a minimum of 25mb upload and internet speed.
- Dedicate full attention to the job duties and communication with others during working hours.
- Adhere to break and attendance schedules agreed upon with supervisor.
- Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability
Scope
- No Supervisory Responsibility.
- No Budget Responsibility.
Physical Demands
- Balancing: Occasionally 1-3 Hours
- Carrying: Occasionally 1-3 Hours
- Climbing (Ladders): Rarely less than 1 hour
- Climbing (Stairs): Rarely less than 1 hour
- Crawling: Rarely less than 1 hour
- Crouching: Rarely less than 1 hour
- Driving (Automatic): Rarely less than 1 hour
- Driving (Standard): Rarely less than 1 hour
- Eye/Hand/Foot Coordination: Frequently 3-5 Hours
- Feeling: Occasionally 1-3 Hours
- Grasping (Fine Motor): Occasionally 1-3 Hours
- Grasping (Gross Hand): Occasionally 1-3 Hours
- Handling: Occasionally 1-3 Hours
- Hearing: Frequently 3-5 Hours
- Kneeling: Rarely less than 1 hour
- Lifting: Occasionally 1-3 Hours up to 50 lbs
- Operate Foot Controls: Rarely less than 1 hour
- Pulling: Occasionally 1-3 Hours up to 50 lbs
- Pushing: Occasionally 1-3 Hours up to 50 lbs
- Reaching (Forward): Occasionally 1-3 Hours up to 50 lbs
- Reaching (Overhead): Occasionally 1-3 Hours up to 50 lbs
- Repetitive Motions: Occasionally 1-3 Hours
- Sitting: Frequently 3-5 Hours
- Standing: Frequently 3-5 Hours
- Stooping: Rarely less than 1 hour
- Talking: Frequently 3-5 Hours
- Walking: Occasionally 1-3 Hours
Physical Demand Comments: Requires work under stress in emergency situations.
Working Conditions
- Burn: Rarely less than 1 hour
- Chemical: Rarely less than 1 hour
- Combative Patients: Frequently 3-5 Hours
- Dusts: Rarely less than 1 hour
- Electrical: Rarely less than 1 hour
- Explosive: Rarely less than 1 hour
- Extreme Temperatures: Rarely less than 1 hour
- Infectious Diseases: Occasionally 1-3 Hours
- Mechanical: Rarely less than 1 hour
- Needle Stick: Rarely less than 1 hour
- Noise/Sounds: Occasionally 1-3 Hours
- Other Atmospheric Conditions: Rarely less than 1 hour
- Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour
- Radiant Energy: Rarely less than 1 hour
- Risk of Exposure to Blood and Body Fluids: Occasionally 1-3 Hours
- Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour
- Hazards (other): Rarely less than 1 hour
- Vibration: Rarely less than 1 hour
- Wet and/or Humid: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
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