Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and
comprehensive benefit plans– to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
This position coordinates the scheduling for all providers (facilities) within the Division. The position assists in maintaining absences and assignment records for consultants, subspecialty clinics, procedures, and works closely with Division Management to provide reporting of ongoing activities and also to accommodate changes and adjustments as necessary. The position works closely with scheduling staff within the Practice Operations. The position collaborates with Practice Leadership and other staff regarding Divisional appointments and schedule policies, changes, and activities. The ability to express opinions maturely and maintain a problem-solving attitude while dealing with occasional conflict/disagreement is essential. Accurately communicate with others regardless of their status or position. Recognize implications of changes and engage appropriate level of practice leadership in decision making. Partner with Practice to develop template strategies.
QualificationsHigh school or equivalent required; Associate degree is preferred.
At least two (2) years of scheduling applications systems or clinical (e.g., working knowledge of scheduling, desk, secretarial, and other clinical functions) experience is required.
Previous experience with providers and appointment office strongly preferred.
Due to significant contact with many employees within the division and within Mayo, prior experience with accounting, administration, institutional appointment office, medical school, and providers is helpful.
Prior experience dealing with patients is strongly preferred due to the direct contact and coordination role regarding the appointment office and patient telephone calls. Knowledge of spreadsheet applications (Excel) is preferred.
The position requires an outgoing individual with strong interpersonal communication and organizational skills along with a strong attention to detail. Must be able to effectively communicate scheduling information and changes to individual consultants and to Divisional leadership.
Exemption StatusNonexempt
Compensation Detail$22.85 - $32.97 / hour
ScheduleFull Time
Hours/Pay Period80
Schedule DetailsMonday through Friday 8-5. Primarily remote work with occasional onsite days.
International AssignmentNo
Site DescriptionJust as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.
Affirmative Action and Equal Opportunity EmployerAs an Affirmative Action and Equal Opportunity Employer, Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities, and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
RecruiterKeri Pellegrom
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