Job Functions, Duties, Responsibilities and Position Qualifications:
You put the pro in medical laboratory professional. You've got problem-solving instincts, a passion for patient care, and the technical training to deliver quality results. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.
Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?
This opportunity is:
Location: Memphis, TN
Hours: 7am-3:30pm with rotating weekend and holidays
Full time benefits eligible
In this role, you will:
- Perform technical testing duties as bench technologist/technician
- Assist with appropriate test methods selection
- Assist with adequate method verification or validation as new tests are introduced or current ones are modified
- Update and/or write procedure (SOP) and related forms
- Review and sign monthly QC and maintenance according to CAP/State requirement
- Assist and monitor inventory by working with vendor, supply department, and supervisor
- Assist pathologists with inquiries and problem solving
- Review proficiency testing (and recommend changes when necessary) and assure compliance with CMS, State of Tennessee and CAP requirements
- Update and maintain CAP checklist exhibit binder(s) and assure compliance with CMS, State of Tennessee and CAP requirements
- Ensure all proficiency samples are tested in accordance with applicable regulatory requirements and are returned to the providers in a timely manner for inclusion in grading events and peer comparison
- Ensure appropriate staff reviews proficiency reports and assists with resolutions proposals for any needed corrective action
- Ensure corrective action plans are put into place immediately, followed to prevent any future errors and review for appropriateness of noted error prevention
- Establish a quality assessment plan for the assigned area and enlist assistance from technical staff for data collection or other interpretation duties as needed
- Establish a quality control program, assure it is followed on all shifts and maintain the program with the assistance of available software or quality control providers support
- Establish a written procedure for all analytical tests performed and review annually or sooner if updates are needed; assure availability to all personnel
- Document deviations from established laboratory procedures and communicate the need for remedial action with the staff member's supervisor/manager
- Issue corrected reports as soon as an accurate result can be achieved; notify customer service for client notification
- Assure competency for all technical staff working in the assigned area; this includes initial training as well as maintained readiness for testing performance by monitoring all phases of testing that apply (pre-analytical, analytical and post-analytical)
- Responsible for assurance of training as identified for new instrumentation, new procedures or remediation due to multiple mistakes or issues with a given procedure
- Assist with inventory, reagents and other consumables as directed by supervisor
- Assist with teaching duties when AEL partners with local colleges and universities
- Serve as on-site supervisor for weekend/holiday work assignments and in the absence of department supervisor
- While this position is not solely responsible for scheduling, counseling, dispensary actions, performance evaluations or time keeping, recommendations for each of these are to be communicated to supervisor/manager
- Communicate via email or verbally in a professional and timely manner. Items that may require exchange include problematic specimens, special client requests, complaints or comments that require follow-up, interface anomalies or equipment failure
- In all communications, keep in mind, you represent the company; making sure decisions and actions are based on the employee handbook, written procedures and established safety practices
- Re-assign staff and duties based on needs at times
- Other duties as directed by supervisor/manager/director
All you need is:
- Bachelor of Science degree in Medical Technology; or Bachelor of Science in Chemical, Biological, or Physical Science with 1 year of Medical Technology training
- 1 year of laboratory training or experience performing high complexity testing
- Certification by the American Society of Clinical Pathologists or equivalent
- Active Tennessee Medical Laboratory Supervisor License
- Strong reading, writing, and analytical skills
- Ability to operate general laboratory equipment, including but not limited to: telephones, computers, automated analyzers, centrifuges, microscopes, manual and automated pipettes, and audible alarms.
Bonus points if you've got:
- 2+ years of laboratory training or experience performing high complexity testing within area of specialty
We'll give you:
- Appreciation for your work
- A feeling of satisfaction that you've helped people
- Opportunity to grow in your profession
- Free lab services for you and your dependents
- Work-life balance, including Paid Time Off and Paid Holidays
- Competitive benefits including medical, dental, and vision insurance
- Help saving for retirement, with a 401(k) plus a company match
- A sense of belonging - we're a community!
We also want you to know:
This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.
Scheduled Weekly Hours: 40
Work Shift: 1st Shift (United States of America)
Job Category: Laboratory Operations
Company: American Esoteric Labs
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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