GENERAL OVERVIEW:
The RN Flow Manager (Flow Manager) is a valued member of the donor center leadership team. The primary responsibility of the Flow Manager is to coordinate and expedite the donor center operations ensuring an exceptional donor experience. The Flow Manager manages the immediate operational needs, supervising and directing other members of the donor center staff and mobile drive to advance toward department blood product collection goals. Develops strong collaborative relationships across roles, disciplines and departments with a focus that ensures the needs of donor are addressed. The Flow Manager is accountable for direct oversight of staff to ensure compliance with cGMP, FDA and AABB standards. Functions as a super-user of donor center IT systems and works with the Blood Bank IT team to address issues. Works with mobile drive coordinators and recruitment team to ensure smooth blood drive operations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Leadership:
- Coordinate and expedite donor center and blood mobile operations.
- Direct, delegate and monitor quality of blood product collection done by the donor center team.
- Facilitate development of efficient and safe workflows.
- Foster and implement innovative thinking to create alternative solutions.
- Manage all resources to support optimal care of blood donors.
- Management:
- Provide clinical oversight and support as needed to nursing staff and donor technicians.
- Manage changes in staffing schedule and adjust resources as needed.
- Authorize hours worked by donor room staff.
- Assume accountability for evaluation of performance of RN’s and donor technicians.
- Coordinate orientation of new staff and address staff development needs.
- Quality and Safety:
- Collaborate with nurse director and medical director in setting quality standards for blood product donation.
- Analyze and apply data to drive optimal blood product collection.
- Oversee TJC, AABB, FDA readiness and quality programs.
- Clinical Care:
- Provide evidence-based, clinically competent nursing care.
- Perform all clinical tasks and responsibilities of the BWH RN.
- Technology:
- Demonstrate technological literacy in using computerized information systems.
- Facilitate and oversee staff use of health care technologies.
Minimum Requirements:
- Graduated from an approved school of nursing, BSN required. MSN preferred.
- Current license to practice as a registered nurse in the State of Massachusetts.
- Continually update clinical knowledge & skills through formal and informal education.
- Proven ability to work well independently and possess sound decision-making skills.
Brigham and Women’s Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
Primary Location
75 Francis St
Job
Nursing-Management
Organization
Brigham & Women's Hospital(BWH)
Schedule
Full-time
Standard Hours: 40
Shift
Rotating
Posted Shift Description: Mon-Fri 8-4:30/7-3:30/8:30-5, Hybrid, Availability for blood drives, weekend sick calls (supervisor rotation)
Employee Status
Regular
Recruiting Department: Brigham & Women's Hospital
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