Job Summary:
Performs a variety of semi-technical and clerical duties. Fills, packages, and provides medication. Restocks to fixed levels and compounds or repackages following established policies, practices, procedures, or specific instructions and within Federal and State statutes and regulations. Performs cashiering duties such as the collection of cash, checks, or credit card payments for all collectible services.
Essential Responsibilities:
- Greets patients, members, and other health care personnel in a caring, helpful manner and initiates service transactions using proper forms and processes.
- Refers all inquiries or issues regarding patient care/consultation to the pharmacist.
- By typing or computer entry, inputs patient and prescription information to produce labels and assist in the prescription filling process.
- Matches prescriptions with labels. Selects the proper drug and quantity to be dispensed, fills the container, applies labels, and presents the completed product to the pharmacist for checking.
- (May perform in a hospital setting) As trained or qualified, prepares an adequate supply of medication for unit dose distribution.
- (May perform in a hospital setting) Processes Clinic and Hospital Drug Requisitions. Receives, fills drug, and medical supply requests. Checks stock levels per schedule. Removes outdated goods and replenishes to fixed levels.
- (May perform in a hospital setting) Fills and updates unit dose cassettes per determined supply.
- Assists with and/or provides medication (checked by the pharmacist), OTC products, or supplies to the correct patient in a helpful and caring manner. Refers all consultation functions to the pharmacist. Collects money if needed.
- (May perform in a hospital setting) Picks up and delivers medications and supplies to designated areas or persons per schedule (e.g., unit dose exchange, controlled substance, floor stock).
- Calculates the price for prescriptions or orders. Sells non-prescription drugs. Collects cash, checks, or credit card payments for all collectible services. Verifies information is accurate on all checks. Assures valid authorization is received for all credit card payments. Validates checks and credit slips and issues receipts accordingly.
- Balances monies, checks, and credit card charge documents daily against cash register receipts. Reconciles any discrepancies. Prepares bank deposits.
- Gathers and computes data and information for a variety of needs pertaining to health plan, non-plan, special and routine reports, studies, and statistics as necessary.
- Maintains accurate OTC charge schedules and price lists, adjusts changes.
- Orders routine bank supplies for the cashiering area. Assures all equipment in the cashiering area is operating in an acceptable manner. Advises the supervisor of any malfunctions and/or reports the same to the appropriate service company.
- (May perform in a hospital setting) Maintains an appropriate level of drugs and supplies for operations.
- Orders, receives, stores, returns, credits, and discards drugs and supplies.
- Packs, compounds, reconstitutes, and distributes inventory for issue, transfer, or dispensing.
- Files prescriptions and any transaction document of pharmacy operations timely and appropriately.
- Accepts responsibility for resolving immediate problems and accomplishing assigned tasks and reporting irregularities.
- Inspects and maintains the work area and equipment in an organized, clean, safe, and efficient working condition.
- Observes and complies with the department's policies and procedures and the organization's house rules such as safety, attendance, proper attire, and continuing education.
- Coordinates and answers incoming phone calls. Handles or directs calls to appropriate individuals.
Basic Qualifications:
- Previous pharmacy experience required or in a pharmacy technician training program.
Education- High school diploma or equivalent related experience.
License, Certification, Registration- Pharmacy Technician Certificate.
Additional Requirements:- Demonstrated ability to safely handle and/or prepare compounds such as chemotherapeutic agents, biologicals, or other medications.
- Demonstrated knowledge of and skill in adaptability customer service, oral communication, multi-tasking, teamwork, and written communication.
- Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
- Talking to co-workers, customers, outside vendors, and on the telephone.
- Reading, writing, speaking, and understanding English.
- Training/giving and receiving instructions.
- Mathematical ability, attention to detail (e.g., organization, prioritization, proofing), concentration, and alertness.
Preferred Qualifications:- Completion of a Pharmacy technician training program.
- Post-high school coursework training.
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