Hours:
Shift Start Time: 8 AM
Shift End Time: 5 PM
AWS Hours Requirement: 8/40 - 8 Hour Shift
Additional Shift Information: Shift start and end times may vary up to two hours before and after depending on department needs.
Weekend Requirements: No Weekends
On-Call Required: No
Hourly Pay Range (Minimum - Midpoint - Maximum): $29.403 - $36.754 - $44.104
The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
What You Will Do
Assists patients (and parents/guardians), staff, and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to the designated pediatric patient population.
Required Qualifications
- Successful completion of LVN/LPN program.
- California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Technicians - REQUIRED
- AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association - REQUIRED
Preferred Qualifications
- 1 Year LVN experience in related clinical area.
- Experience as pediatric LVN highly preferred.
- Ambulatory care experience.
- Pediatric Advanced Life Support (PALS) - American Heart Association - PREFERRED
Essential Functions
- Customer Service
Smiles, makes eye contact, uses warm and professional tone of voice when calling patients and guardians and escorting them to the exam room. Addresses all patients by first and last name, unless otherwise requested by the patient or guardian. Checks for correct name pronunciation. Introduces self using first name and role/title. Wears name badge where it can be easily seen. Provides physical assistance to patients as indicated (e.g., getting onto exam table in exam rooms). Ensures patient is comfortable while waiting in exam room (offers blanket, magazines, etc.). Returns regularly and explains delays to patients/guardians waiting in exam rooms. Keeps PSR informed of back office events and status. Refrains from discussion of personal issues or patient related conditions where patients can overhear. Consistently monitors voice volume in patient care areas. Adheres to Sharp HealthCare policies and procedures regarding confidentiality. Maintains patient privacy, i.e., occupied exam room doors are kept shut, patient information is not discussed where it can be overheard or shared inappropriately. Follows all policies and procedures for telephone etiquette and protocol (i.e., answers phone within 3 rings, announces caller before transfer, answers all phones in area. - Department Efficiency and Effectiveness
Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards. Completes work within assigned hours. Responds appropriately to changing circumstances and prioritize responsibilities. Maintains appropriate supply levels. Cost conscious in usage. Participates in and prepares for site inspections. Completes department inventories per guidelines. Enters authorizations in a timely and accurate manner, utilizing both SRS and Rady's authorization processes. Listens to patients and/or guardians, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians. Returns phone calls according to physician instruction. May schedule patient appointments. Participates in clinical projects as directed by the physician or manager. - Human Resource Management
Provides staff training, participates in technical and clinical in services, customer service training, and mock codes. Serves as preceptor for new staff. Consistently acts as a team player. Demonstrates willingness to help coworkers, recognizes others efforts. Uses positive communication skills, identifies issues, makes suggestions related to access, patient care and patient satisfaction to immediate supervisor and offers solutions for resolution in cooperation with other team members (Providers, PSRs, etc.). Accepts interpersonal cultural and ethnic differences and respects others' values and opinions. Gives and receives feedback about care and service delivery. Attends/participates in departmental/unit activities such as meetings and training. - Nursing Competencies
Successfully completes Nursing Competencies with a score of 90% or greater in each section = Great. Successfully completes Nursing Competencies with a score of 90% or greater on all but one section. Passed on retesting = Good. Unsuccessful in passing more than one section of Nursing Competency Testing and/or failed to pass testing on second attempt= Needs Improvement. - Quality Initiatives
Completes quality assurance assignments as directed and ensures overall department compliance with requirements. Completes related training as required. - Technical Skills
Infection Control: Uses Universal precautions and demonstrates knowledge of infection control policies and procedures. Provide direct patient care and successfully perform nursing tasks in assigned area and demonstrating technical expertise and competence, within the established scope of practice. Partners with physicians to continuously learn and expand clinical knowledge base. Maintains knowledge of signs and symptoms of child abuse, California law regarding treatment of minors, and custodial versus noncustodial parental medical decision making. Vaccinations for patients aged newborn - 18 years. Maintains knowledge of pediatric vaccine schedules, vaccination sites, recognizes and takes appropriate action for injection reactions. Assists provider with procedures to include: circumcisions, frenotomies, ear piercing, and catheterizations to obtain urine specimens on pediatric patients. Preps patient for procedure using sterile technique, ensures patient safety by utilizing appropriate restraints if required. Provide comfort measures during and after procedure; observe for bleeding and dress wound. Pediatric measurements: obtain height, weight, and head circumference for newborns to 18 years. Recognizes deficits in growth progression and/ or development and notifies provider. Screenings: Provides accurate screenings for vision, hearing, transcutaneous bilirubin, autism, etc. Utilizes equipment appropriately and according to age groups as appropriate. Patient/Guardian Education - Provide education as appropriate for: child development, asthma, autism, breastfeeding, healthy eating, use of medication equipment and/or medical equipment (i.e. Albuterol inhaler, crutches, etc.). Utilization of CAIR to obtain immunization history for new patients. Utilization application to obtain vital information for newborn patients. This would include bilirubin levels, vitamin K levels, and vaccines administered during hospitalization. Referral Entry: Utilize both SRS portal and related applications to enter referral for services and/or supplies not provided in clinic.
Knowledge, Skills, and Abilities
- Skills as a Licensed Practical Nurse or Licensed Vocational Nurse. Demonstrated proficiency in clinical skill and nursing judgment.
- Ability to prepare patients for examinations, tests, or treatments and explain procedures.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.
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