Room Service Assistant - Broadway Hospital - PT Evenings
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Work Shift: Evening (United States of America)
Scheduled Weekly Hours: 14.5
Salary Range: $15.00 - $23.00
Union Position: No
Department Details: This position is a Room Service Host, which sets up and delivers patient meal trays. Scheduled hours are rotating days 3:30 PM - 8:00 PM and rotating weekends and holidays.
Summary: Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients’ ability to utilize the meal order system.
Job Description: Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians, and call center staff. Uses computerized diet sheets, accesses patient computer system, retrieves completed meals from patients' rooms, and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines. Obtains, transcribes, and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors, and nursing staff. Establishes effective working relationships with co-workers, supervisors, and nursing staff. Evaluates and maintains quality control standards.
Qualifications: Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred. On-the-job training provided.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
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