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POSITION DESCRIPTION:
The Vascular Clinical Specialist role will provide detailed technical support for vascular products and procedures to a wide range of clinical base including physicians, nurses, and technicians. This individual will support sales representatives with coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.
POSITION RESPONSIBILITIES:
- Provide clinical and technical support as well as education to Medtronic customers in vascular disease therapies. Product categories include but not limited to peripheral arterial disease, venous disease, embolization, carotid and fistula maintenance.
- Educate and provide information regarding clinical results and the clinical efficacy of our full vascular bag portfolio.
- Conduct regular calls to hospitals or clinics to support vascular sales, service and education objectives with high energy, product knowledge confidence to drive improved patient outcomes.
- Promote and establish education of the company’s products and/or services with one-on-one training sessions, in-service education programs and support of conferences.
- Receive direction from the Clinical Service Manager, District Sales Manager with collaboration from sales reps on case and technical support with physicians and staff.
- Support district sales strategy: work with sales representatives and managers to achieve business plans. This may include inventory support, and technical case support.
- Demonstrate flexibility in scheduling to be able to provide technical case support based on the needs of the customer, including short term notice.
- Support all business activities including but not limited to training, PO collection and inventory management.
- Conduct cycle counts of inventory at customer accounts. Assist with resolving discrepant inventory levels.
- Lead efforts in accounts to obtain signed Consignment Agreements (CA) and Inventory Schedules (IS).
- Optimize return on invested inventory across the district. Reposition under-performing inventory to accounts with revenue growth opportunity.
- Recommend and monitor inventory levels in alignment with customer segmentation and pricing & contract strategies. Coordinate and execute Phase-In and Phase-Out activities for product launches.
- Support Area and District sales strategy; work with sales representatives and service leaders to achieve business plan.
- Responsible for developing, building, and strengthening long-term relationships with stakeholders including key decision makers, customers and their staff, and administrators that drive business and therapy adoption.
- Responsible for pursuing leads, assessing needs, and providing product services to maximize the benefits derived from Medtronic’s vascular products and/or services to understand and confirm customer needs, effectively engages, and overcomes customer objections.
- Assess customer needs and feedback regarding new products and/or modifications to existing products and communicates to sales representative.
- Partner with sales team and vascular field technician on inventory management initiatives.
BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME:
- H.S. Degree and 6+ years’ work experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science, or computing.
- OR -
- Associate degree and 4+ years’ work experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science, or computing.
- OR -
- Bachelor’s degree and 2+ years’ work experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science, or computing (or Bachelor’s degree with 2 years of military experience with honorable discharge in lieu of professional work experience).
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
- Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
- Excellent customer service skills.
- Excellent interpersonal, written and verbal communication skills.
- Effectively build and maintain positive relationships with peers and colleagues across organizational levels.
- Strong project management skills and experience coordinating programs.
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.
- Strong work ethic in accomplishing objectives of the position.
- Expertise with Microsoft Outlook, Excel, Word and PowerPoint.
PHYSICAL JOB REQUIREMENTS:
- The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
- Ability to travel domestically over 50% by automobile, plane or other forms of transportation.
- Lifting/carrying 20 pounds.
- Sit/stand walk 6-8 hours day.
- Operate moving vehicle.
- Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.
The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.
ENVIRONMENTAL EXPOSURES:
- Must be able to wear all required personal protective equipment (PPE).
- Ability to work in Cath Labs and achieve vendor credentialing.
ABOUT MEDTRONIC
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
#PVCS
Additional Information
- Posting Date: May 20, 2024
- Travel: Yes, < 25 % of the Time
- Salary Min: 65,000
- Salary Max: 69,000
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