Case Manager

NFI Massachusetts • Haverhill, MA, United States • $200k - $250k / year • 1w ago

NFI Massachusetts Inc., a nonprofit human services organization, is seeking a dedicated and organized Case Manager to join our residential youth program in Haverhill, MA.

As a Case Manager, you will play a key role in supporting our clinical team by coordinating critical aspects of care for our residents. From scheduling treatment team meetings and liaising with school districts, SEIS, and family members, to working closely with DMH/DCF caseworkers, you’ll be instrumental in ensuring seamless case coordination and communication. Your responsibilities will also include maintaining up-to-date documentation, data collection, and occasionally supporting residential staff in the daily activities of the program when needed.

If you’re detail-oriented, collaborative, and passionate about helping youth, this is an exciting opportunity to contribute to a supportive, mission-driven environment. Join us in empowering youth and fostering positive outcomes.

Job Responsibilities:

Coordinate treatment planning meetings for clients from pre-admission to post discharge.
Support clinical and management staff with administrative tasks as assigned.
Participate in day-to-day program structure including groups/activities when possible.
Attend and provide documentation for weekly TEAM meetings.
Attend treatment team meetings and associated documentation.
Participate in community meetings.
Coordinate with Transitional Specialist around tasks associated with discharge planning.
Available for crisis intervention and support in the milieu.
Perform physical intervention in the event of a youth crisis.
Perform all duties in accordance with the Agency’s policies and procedures.
Support the administrative team with 24 hour on call coverage.

Job Requirements:

Experience with youth population required.
Bachelor’s degree in related field required.
High energy level, superior interpersonal skills and ability to function in a team atmosphere.
Must have excellent organizational skills.
Strong communication skills.
Must hold a valid driver's license.

Salary: $54,000

Benefits: Benefits for full-time employees include: Medical Insurance, Dental Insurance, Vision Insurance, 403(b) Retirement Plan, 3 weeks paid vacation time, 11 paid holidays and Tuition reimbursement up to $2500 per fiscal year.

NFI Massachusetts Inc. is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We seek to empower individuals and support the diversity and inclusivity within our workforce.

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