Licensed Practical Nurse Remote Monitor (Worcester, MA)
About Brook Inc
Brook Health is a digital health company. Brook offers a set of products and services extending health-care-management beyond the walls of doctors’ offices and into people’s homes and their day-to-day lives. Brook provides people who are living with chronic conditions a highly personalized high-touch support via a smartphone app offering AI tools, data collection through connected devices, and real-time access to health coaches to make smart, daily decisions and to build healthy habits to achieve their long-term health goals. Brook also offers a CDC-approved preventative program for people who are at high risk for diabetes. For primary care providers, Brook offers SaaS tools for continuous remote monitoring, providing insights into their patient’s health needs, enabling a new model of care, and early preventative interventions with our own care delivery team resulting in better health outcomes. Brook offers a dynamic work experience with team members in multiple time zones. We have a fast-paced, user-centric, high-expectation, constantly-improving-ourselves type of culture. Our goal is to change the approach to pre-condition and chronic condition care management, to use technology to support health-care providers in improving patients’ health outcomes.
About the role:
We are looking for a Clinical Licensed Practical Nurse. This position will report to the RN Team Lead. This role functions as a remote patient monitoring nurse with an individual patient case load. Accountable for the application of care pathways for remote clinical nursing practice and patient care coordination for chronic disease diagnoses. There is responsibility to manage the resources with mindfulness regarding adherence of regulatory and professional standards, including Health Insurance Portability and Accountability Act (HIPAA) as well as any additional security requirements identified. It is imperative to foster collaborative relationships within all areas of the interdisciplinary workings of the contracted clinic/health care provider and Brook as a partnership.
Responsibilities:
- Work in a patient centered, tech-forward model of healthcare.
- Collection and review of selected data about the health status of the patient, while providing encouragement to patients, close gaps in care and enter documentation in EMR.
- Responsible for timeliness of review and quality communication and/or escalation of data.
- Communicate in an attentive and individualized manner with each encounter, verify patient’s understanding of encounter.
- Works closely with the Brook Health Care Team, including Lead RN, Health Coaches, Clinic Success Manager, and individual office staff to assure the efficient operation of quality and clinical activities.
- Ensure accurate and thorough clinical documentation of care coordination and CPT code requirements for all patients.
- Developing a deep understanding of the patients and members we serve advocating and reinforcing health care goals.
- Other job-related duties as required.
- Obtaining information regarding Quality metrics for individual providers for their patients, such as diabetic eye exams, medications changes, specialist follow ups etc.
Requirements:
- LPN with active, unrestricted MA license: understanding of scope of practice.
- Primary Care office experience preferred.
- Knowledge of Gaps in Care including medication reconciliation, barriers to care, determinates to health preferred.
- Experience with EMR/EHR and technology required for patient communication and access to resources.
- Strong organizational and personal skills.
- Strong technical skills: ability to use EMR, access various databases, manage patient health information on multiple platforms.
- Coordination with patients, primary care providers and specialists.
- Able to dissemination PCP and specialist information via EMR.
- Excellent organization skills with the proven ability to work independently.
This role is not eligible for visa sponsorship or relocation. The candidate must live within a commuting distance from the office location.
Brook Inc is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. Brook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, marital status, age, non-disqualifying physical or mental disability, national origin or ethnic origin, military service status, citizenship or any other protected characteristic covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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