Description
The Care Team Manager Specialist (CTMS) fills in as a Care Team Manager (CTM) temporarily and assists in onboarding and mentoring new CTMs. The CTMS oversees the caregiving team in assisted living and memory care, ensuring legal and policy compliance while providing excellent customer service and prioritizing residents' needs.
Key Responsibilities:
- Will travel to any of New Perspective communities within the Twin Cities (MN), Fargo (ND), and Superior (WI) to temporarily act as CTM when there is a vacancy.
- Mentor and support Care Team Managers.
- Oversee caregiving team staffing, training, scheduling, morale, and performance management.
- Ensure proper staffing and policy compliance.
- Collaborate with the clinical team on resident care.
- Ensure team adherence to attendance, break, and dress code policies.
- Attend required trainings and safety procedures.
- Be a servant leader and instill our values to bring happiness every day to our residents.
- Perform other duties as needed.
Qualifications:
- Associate’s degree in healthcare or relevant experience.
- CNA and medication aide certification (in applicable states).
- Familiarity with Microsoft Office and ability to learn new software.
- Preferred experience in senior living or healthcare.
- Strong communication and problem-solving skills.
- Ability to work a flexible schedule, including weekends and holidays, and to assume on-call responsibilities as assigned.
Why New Perspective Senior Living?
A career with a purpose starts here!
This is an exciting time to join New Perspective. We are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.
Benefits:
- 401(k) with Company Match!
- Paid Time Off and Holidays
- Company-Paid Basic Life Insurance
- Voluntary Short-Term Disability
- Company-Paid Long-Term Disability
- Health Reimbursement Account/Health Savings Account
- Flexible Spending Accounts
- Education assistance - up to $5,000 per calendar year!
- Real-time Access to Earned Wages
- Employee Assistance Program
*Benefits vary by full-time, part-time, and PRN status.
New Perspective is an Equal Opportunity Employer.
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