Position Overview:
The Senior Solutions Architect is a critical individual contributor role working closely with our Sales team. You will work with our enterprise customers (pre-sales) to educate them on our product, set up and run proofs-of-concept, and lead discussions of a highly technical nature (e.g., deep dives into product functionality) fielded by technical stakeholders. You will also be able to develop consultative relationships with technical and non-technical stakeholders by leading with curiosity and inspiring people with a vision of how reinforcement learning can transform their approach to customer lifecycle marketing.
In particular, you will:
- Represent OfferFit’s product and capabilities to our top prospects
- Lead technical discussions on our cutting-edge data science and answering technical questions
- Execute demos and proof of concepts, including facilitating integration, delivering results & insights
- Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion
- Serve as a thought leader, evangelizing the benefits of AI testing & reinforcement learning
- Maintain deep understanding of competitive and complementary technologies and vendors and how to position OfferFit in relation to them
- Collaborate cross-functionally (e.g., product, engineering) to continuously improve OfferFit’s products and externally facing materials
- Support other team members across functions to develop their expertise and to inform future OfferFit product development
Who’s a fit:
- People person: You are experienced working directly with enterprise customers and develop strong, consultative relationships. You lead with curiosity and have deep empathy for customers.
- An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders
- An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning
- Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution
- A strong collaborator: You can persuade and influence others
- Analytically-driven: You are able to draw insights from raw data and perform analysis that is helpful and clear to customers
- Structured and organized: You can structure a plan, align stakeholders, and see it through to execution
- A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution
Why is it great:
- Drive the next phase of growth for an amazing early stage AI company
- Partner with leading global brands on cutting edge customer personalization and AI transformation initiatives
- Join OfferFit’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.
Additional Requirements:
- Applicants must be willing to support Eastern Time Zone (ET) working hours
- Up to 10-20% travel for company-wide quarterly gatherings, team offsite workshops, customer meetings, and industry-related events
- Must be fluent in English, both written and verbal
The base salary range for this position in the United States is $164,000-$184,000 per year, plus eligibility for additional commission/bonus ranging $78,000-$86,000; Eligibility for an additional end of year performance bonus, commissions (when applicable) and/or equity options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered. For non-US based candidates, base pay and overall compensation packages will be adjusted based on location. Applicants should apply via OfferFit’s internal or external careers site.
Company Benefits and Perks
- Generous PTO (starting at 25 days PTO per year) and Parental Leave policy (12 weeks paid)
- 100% remote work environment with flexible hours
- Quarterly gatherings where we meet in person in a different city to work together, bond as a team and celebrate our progress
- Weekly team events (lunch and learns, trivia, virtual escape rooms, town hall and team health “barometer” meetings)
- Ability to learn and develop from an experienced leadership team (ex-Amazon, McKinsey, BCG, and IBM, among others) who are focused on building a talented, diverse, and inclusive team
- Dedication to building a strong culture (e.g., team resource groups, weekly recognitions, major life event celebrations, mental health/sustainability days off, etc.)
- [US Only] Competitive Employee benefits (major medical, vision, dental, LTD and parental leave) and 401K matching program
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