Unit Description
You ask instead of command. You see opportunities rather than problems. Share your vision and inspire others.
*Relocation Package Assistance*
*$2,500 Sign On Bonus*
Sodexo is seeking an experienced General Manager 4 - Universities for Lake Superior State University in Sault Ste Marie, MI. Located in the pristine Upper Peninsula, this area overlooks Lake Superior and the bridge to Canada. This university offers Residential Dining, Catering, C-Store, Grill, and a Bistro including Retail Brands. Frontline staff are managed by Sodexo. This General Manager 4 will work closely with 3 other managers including an Executive Chef, a Retail Manager, and a Catering Manager.
This General Manager is a highly visible role. You will direct and participate in all the daily food operations, oversee all unit financials, HR functions, direct customer interaction and management of the culinary team and Sodexo hourly associates. This position will be responsible for ensuring the highest level of client satisfaction through exceptional food and service/delivery of the food service operation. We are seeking an innovator who will actively engage our clients and students to strategically take our programs to the next level.
Is this opportunity right for you? We are looking for candidates who have:
- Proven track record for integrating fully within our client's organization becoming a trusted advisor and member of the account’s leadership team;
- 3-5 years of food service General Manager/Director experience, preferably within a high-volume college/university setting;
- Experience managing salaried managers and providing team leadership;
- Proven financial acumen, controlling costs, reviewing financial statements and tracking operating expenses;
- Excellent professional communication skills, managing all client relationships and ensuring regular contact and communication;
- Proven track record of driving innovative strategies for customer satisfaction;
- Excelled in building a cohesive team while holding employees accountable, identifying their strengths and building their skills;
- Constantly improved food service operations in order to drive client and customer satisfaction;
- Developed strategic plans for account retention and growth.
The successful candidate will:
- Develop business plans that establish a rapport, promote partnerships and exceed the University's needs and expectations;
- Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
- Manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
- Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed;
- Manage the budget by increasing revenue and controlling costs, reviewing financial statements and tracking operating expenses.
Set your compass and head True North to experience the best of Pure Michigan. APPLY TODAY!
Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Qualifications & Requirements
Basic Education Requirement - Bachelor’s Degree or equivalent experience
Basic Management Experience - 5 years
Basic Functional Experience - 5 years
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
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