At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive!
Are you an experienced resort manager looking to take your talents in a more entrepreneurial direction? Join our team at Sun Communities and help us to build something special! We are looking for a General Manager who has just the right balance of management and sales skills and a real knack for great customer service. You will oversee and direct the day-to-day property management operations for one of our manufactured housing communities, including sales and marketing duties to maximize residential occupancy.
OVERVIEW
As a General Manager, you'll be responsible for the operational and continued profitability of a premier Sun community. You are ultimately responsible for administrative activities, marketing, leasing and sales of new and pre-owned homes, property maintenance, budgeting, human resource management, and, most importantly, resident relations.
JOB DUTIES
- Ensure residents receive the highest levels of service consistent with Sun's Customer Service philosophy.
- Handle and resolve escalated resident inquiries.
- Work with the marketing team to increase occupancy and further promote the Sun Communities brand.
- Oversee team member selection, training, scheduling, and development while ensuring all team members comply with appropriate policies and procedures.
- Work closely with RVP to plan and manage capital expenditure initiatives, marketing strategies, and drive revenues while maintaining high levels of resident satisfaction.
- Enforce resort rules and regulations.
- Monitor monthly operating budgets and prepare monthly explanation of P&L variances.
- Assist RVP with preparation of the annual operating budget.
- Ensure compliance with federal, state, and local agencies that regulate fair housing laws and resort operations.
- Market models, pre-owned, and brokered homes for sale in the resort as well as prepare documents to list and sell homes.
- Oversee capital expenditure improvements.
REQUIREMENTS
- Bachelor’s degree in business, real estate management, hospitality, or other related field.
- Minimum of 6 years property management experience including at least 3 years of supervisory experience.
- Previous regional management experience in the property management industry preferred.
- Demonstrated experience in meeting or exceeding sales goals; sales and leasing experience required.
- Willingness and ability to communicate effectively with guests, residents, and internal contacts.
- General knowledge of property maintenance.
- Ability to thrive in a fast-paced environment.
- Working knowledge of basic accounting principles.
- Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law.
- Basic computer proficiency including email, internet, and Microsoft Office Suite; experience using Yardi and/or Vestivo preferred.
- Flexibility to respond to community needs during non-business hours.
- Ability to live on-site within the community (housing provided).
REWARDING BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded, and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
- Comprehensive Medical and Prescription coverage with multiple plan designs.
- Vision Plan.
- Voluntary Health and Dependent Care Reimbursement Accounts.
- Life and Accidental Death and Dismemberment Insurance.
- Short and Long-Term Disability Coverage.
- 401(k) Plan with Sun matching contribution.
- Employee Assistance Program.
- Identity Theft Insurance.
- Legal Assistance Plan.
- Pet Insurance.
- Tuition Reimbursement program.
- Vacation RV Site Discounts.
- Team Member Perks & Discounts program.
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement, and pay for jury duty.
ACCESSIBILITY ASSISTANCE
If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343 or email careers@suncommunities.com with "Applicant Accommodation" in the subject line.
#J-18808-Ljbffr
