Chief of Staff

clevelcrossing.com - Jobboard • Boston, MA, United States • $200k - $250k / year • 1m ago

OUR VISION: THE WORLD. SUBSCRIBED.
Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.
In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.
Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed.

Responsibilities

Directly support the North America GM day to day by planning, prioritizing, and executing on critical needs and requirements of the business.
Support and interact with executive leadership and key partners in supporting the development of business processes.
Support the planning process for the Sales team and be a trusted and critical adviser to the GM and relevant partners during strategy formulation, development, and execution.
Program manage Sales initiatives and launches (i.e., set process, deadlines, deliverables) end-to-end.
Develop strong collaborative relationships with key partners across the team and the company.
Run team meetings efficiently and effectively, with the skills to connect dots and influence key decisions.
Ongoing analysis, refinement, and implementation of go-to-market strategy.
Support strategic initiatives such as long-term planning and capital allocation.

Requirements

8 years of work experience in management consulting, sales analytics, sales operations, or strategy and operations at a technology company (or similar).
BA/BS in a relevant field.
Excellent time and project management skills with the ability to build strong cross-functional relationships and work collaboratively (PMP certification is a plus).
Demonstrated abilities to ask the right questions and to use sound business judgment when collaborating with a wide range of partners.
Effective and mature communicator, able to convey intricate ideas in a clear, concise manner both verbally and in writing; comfortable in business and technical discussions.
Experience in building positive relationships and influencing others (incl. executive audiences).
Self-starter who thrives and can multitask in fast-paced and often ambiguous environments.
Intellectually curious, detail-oriented, and highly organized.
Fast mover with drive to iterate and continuously improve.

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work.

In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

Zuora is proud to be an Equal Employment Opportunity employer. Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

#J-18808-Ljbffr