Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow. With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
If you are a driven, dedicated and goal-oriented individual with strong emotional intelligence and several years of management or healthcare experience, then join our team at Benchmark Senior Living! We are seeking a creative and hardworking person to assume the role of Executive Director of Operations at one of our communities. As the Executive Director of Operations, you will manage the community’s budget and occupancy goals as well as maintain appropriate staffing levels and drive overall customer service.
Responsibilities:
- Authorize all purchases, provide onsite sales support, and conduct monthly family meetings.
- Participate in the training and development of new employees, implementing initiatives that will allow the community to run more effectively and efficiently.
- Be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life.
- Be patient, understanding, and empathetic.
- Review bills and statements.
- Analyze revenue projections.
- Make adjustments when revenue sources decrease.
- Manage the Sales Director.
- Network with outside referral sources such as Hospital and Rehab personnel.
- Qualify prospects financially through credit reports, bank statements, etc.
- Review occupancy as it relates to staffing.
- Assist in the hiring and recruitment processes.
- Handle all resident and family grievances.
Requirements:
- Bachelor’s degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred.
- 3-5 years of management or healthcare related experience.
- Experience in a managerial role responsible for multiple disciplines.
- Budgeting and staffing experience.
- Proficiency with Windows applications such as Excel and Outlook.
- Ability to lift a minimum of 50 pounds.
As a community leader associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to:
- 8 paid holidays & 2 floating holidays.
- Vacation and Health & Wellness Paid Time Off.
- Discounted Meal Program.
- Physical & Mental Health Wellness Programs.
- Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield.
- 401K Retirement Plan with Company Match.
- Company-provided Life Insurance & Long-Term Disability.
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