Vice President of Content Recommendation & Growth Marketing
Location: Park City, UT, United States
Posted on: Jul 07, 2022
Profile:
Based in Park City, Utah, the Vice President of Content Recommendation & Growth Marketing will report to the SVP of Ecommerce & Digital and will oversee omnichannel growth marketing and paid media, with an emphasis on customer acquisition. You will be responsible for building and executing a performance-based growth marketing plan, including overseeing the media budget. You will lead a team of 3-5 direct reports plus agencies and vendors, partnering closely with the Brand Marketing, eCommerce, Retail, and Finance teams on the company's growth plan and various strategic projects.
Duties and Responsibilities:
- Manage all aspects of the customer acquisition process including coordinating with external agencies, team recruiting, vendor/tool selection, and asset development.
- Drive growth strategy with both 3P and 1P product focus across all acquisition channels.
- Oversee investment valuation framework for annual marketing spend, rooted in LTV, driving efficiency in new customer acquisition and customer development.
- Set the strategy, analytical framework, and execution of customer acquisition and engagement methodology.
- Manage the paid marketing budget, continuously seeking optimizations and efficiencies.
- Develop, execute, and manage testing optimization strategies spanning ad assets, landing pages, targeting, media tactics, and new media channels.
- Evaluate emerging media strategies and rebalance paid marketing channel allocations.
- In partnership with Brand and Retention Marketing teams, develop integrated marketing plans and programs that fuel customer discovery, interest, engagement, and retention.
- Collaborate with external partners to strategize, develop, and own retail distribution efforts.
- Maintain a firm grasp of the competitive landscape, market opportunities, and customer acquisition KPIs.
- Coordinate a data-informed testing plan to develop new lifecycle campaigns, optimize existing ones, and improve channel metrics.
- Collaborate with content programming leads and creative strategy to maintain a seamless brand voice and messaging.
- Oversee Growth Marketing strategies and deployment across various brands with partnership across North American and European businesses for best practices sharing.
Education & Background Qualifications:
- Must be at least 18 years of age with a high school diploma or GED; college degree preferred.
- Authorized to work in the United States.
- 10-12 years of digital marketing experience across e-retail & DTC brands.
- Experience managing multi-functional in-house teams and external agencies.
- Highly analytical mindset with data-driven decision-making.
- Proven track record of operator development and building high-output, cross-functional teams.
- Strong technical acumen and hands-on experience with tools such as Google Analytics, Optimizely, Looker, etc.
- Offline and retail experience is a plus.
- Strong presentation skills.
Physical Requirements:
- Ability to sit, stand, and walk for extended periods of time.
- Ability to work on computers and screens for extended periods of time.
- Ability to lift/carry 30 lbs.
Scope:
Organizational Scope: All US locations
Job Location: Park City, Utah
About the Company:
We help customers seek the perfect gear, find their awe, and send it their way. Through our brands, we provide customers with the gear, knowledge, and inspiration they need to chase life’s greatest moments. We foster local outdoor communities around our retail stores and actively create a more inclusive and equitable outdoors through our Diversity, Equity & Inclusion initiatives.
When you join our team, you join a crew that is passionate about their jobs and equally stoked on the outdoors. Benefits are competitive and include medical, dental, vision, and more.
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