Summary of Duties:
The General Manager – Special Projects will serve as the primary liaison for all RK Mechanical, LLC customers within the Special Projects division. This role is responsible for reducing General Contractor scale, acquiring new business, and expanding the Special Projects division. The GM will ensure seamless project execution and customer satisfaction by collaborating with field labor leadership, overseeing project completion, and addressing any issues that arise. The role requires a strong understanding of mechanical new-build commercial construction and strategic leadership to build a world-class Mechanical Special Projects business aligned with RK Mechanical’s long-term goals.
Primary Responsibilities:
- Serve as the first point of contact for all assigned RK Mechanical customers. Prepare and oversee accurate estimates and scope letters, ensuring clear communication to our customers and internal teams to ensure a best-in-class experience and execution for our customers.
- Responsible for P&L of the group, as well as monthly revenue forecasting and monthly financials.
- Actively engage in business development activities to acquire new business and expand the Special Projects division.
- Develop and implement business strategies that align with RK Mechanical’s vision and goals for this group.
- Lead the team on the management of projects, ensuring they are completed within budget and on schedule. Oversee the daily operations of Business Unit/Operation Group Managers, ensuring consistent performance and adherence to company policies.
- Manage full P&L responsibility for the Special Projects division, including cash flow management, pricing, and account receivables. Provide key performance indicators and financial goals to the President.
- Empower, select, coach, and retain qualified staff that contribute to the division's and company’s success.
- Ensure continuous improvement through performance reviews, mentoring, and development planning.
- Resolve customer issues efficiently and cost-effectively, maintaining a professional and customer-focused attitude.
- Collaborate with the Account Executive (sales) to monitor business growth, providing strategic guidance and support to ensure the successful expansion of the Special Projects division.
- Develop, implement, and enforce standard policies and procedures within the division. Ensure compliance with all company training procedures and maintain accurate administrative records.
- Monitor and maintain the companies labor management processes to ensure a consistent performance on all projects.
Accountability:
- Comply with all company policies and procedures.
- All employees are accountable for safety and health and are empowered to stop work if an unsafe condition is present. Employees should immediately notify their supervisor so that the hazard may be corrected.
- RK employees and subcontractors are required to implement and maintain all safety and health systems practices including the training requirements of RK Industries Orientation, site specific orientation, CPR/First Aid/AED/Bloodborne Pathogens, Hazard Identification and Reporting, and OSHA 30.
Professional Career Level:
- Requires extensive relevant experience (10+ years) and a strong educational background (Master’s or equivalent).
- Play a critical role in the development and execution of company business strategy. Provide visionary leadership to the Special Projects division, driving long-term success and aligning with RK Mechanical’s objectives.
- Exercise a high degree of creativity, foresight, and mature judgment in guiding extensive programs and activities. Make authoritative decisions and recommendations that significantly impact the company’s operations and overall success.
- Manage diverse groups, including autonomous individuals and managers, providing broader direction and ensuring high-quality performance across the division.
- Accountable for critical decisions, integrating strategies cross-functionally, and ensuring the overall financial and operational performance of the Special Projects division.
Minimum Physical Requirements:
- While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, walk job sites, climb stairs or ladders and use a variety of office equipment.
- Occasionally may need to reach, stoop, or kneel.
- Specific vision abilities required by this job include close vision requirements due to computer work.
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