Job Summary
Ariadne Labs is seeking a Chief Operating Officer (COO) to be part of the three-person executive team that will lead the organization at this pivotal time in its history. Reporting to the Executive Director and partnering with the Deputy Director (DD), the COO will drive administration and operations to support Ariadne's continued evolution from start-up to established and deeply impactful health systems innovator. The COO will lead and oversee a team responsible for sound finances, talent management, operations, and its design and scientific platforms, enabling growth to increase current revenues and improve efficiency over the next three years. They will serve as a strategic thought partner to the Executive Director and the DD, as they jointly bring Ariadne into its next phase of designing, testing, and supporting the spread of healthcare innovations for patients at their most critical moments.
The Organization
Founded in 2012, Ariadne Labs is a joint center for health systems innovation at Brigham & Women's Hospital (BWH) and the Harvard T. H. Chan School of Public Health (HSPH). Its mission is research and discovery to drive scalable solutions for better care at the most critical moments in people's lives everywhere. Ariadne's work is achieving massive impact across millions of lives touched nationally and internationally, and it has grown rapidly as a result--from 15 staff and researchers in 2012 to 112 today, with a budget of $27 million, working on 30 projects across 26 countries, to design, test, and spread innovations that measurably produce and scale better healthcare across numerous clinical areas particularly childbirth, surgical care, primary care, and at the end of life.
The Role
The COO will report to the Executive Director and has overall responsibility to manage capacity needs and internal workflows to achieve our programmatic, operational and financial goals in a manner that advances the organization's mission, vision, and values. They have full leadership and supervisory responsibility for: the development and execution of Ariadne's financial management strategy; oversight of financial operations (operations and grant accounting, procurement, budget planning and monitoring); and development and execution of a revenue growth strategy (from philanthropic, foundation, government, and private sector sources) including development and management of business partnerships and related contracts. In addition, the COO leads talent strategy, acquisition, and development at all levels of the Lab, and oversees internal operations functions including facilities and IT management. The COO also manages the communications and development teams as well as Ariadne's three platforms - centers of expertise that provide expert guidance and support to every project in the fields of informatics, statistics, implementation science, monitoring and evaluation, quality improvement, strategic communications, and program management. The COO has a core charge to maintain strong and vital relationships with Ariadne's parent institutions (HSPH and BWH) to ensure compliance with their policies and procedures, and will occasionally represent Ariadne Labs to external partners and funders.
Job-Specific Responsibilities
The new COO's first responsibility will be to continue to implement and oversee a culture of effective administrative management and decision-making that fits with an organization in its post-start-up years, including the creation of effective business processes, policies, and systems. They will also work purposefully to define roles and responsibilities and promote thoughtful, responsive decision-making, collaboration and shared accountability, and will partner with the Executive Director and the-soon-to-be hired DD in strengthening cohesion across all teams to most effectively share knowledge and expertise to optimize Ariadne's innovation work.
This is an outstanding opportunity for a seasoned executive who is aligned with Ariadne's mission and has extensive administrative leadership experience in an agile leadership environment, particularly in health care and/or a university research & development environment. This individual will have a proven record of developing and implementing strategies in administrative and financial management, revenue strategy, and business development to support growth and maximize revenues; managing staff capacity; initiating and implementing transformational change; and owning and creatively solving problems to sustain a highly efficient and effectively run center. The ideal candidate will be comfortable contributing to high-level strategy while also rolling up her or his sleeves to get work done. We seek a pragmatic, hard-working, excellent communicator to work in this matrixed environment. This is a hands-on leadership role that requires a level of flexibility and pragmatism attuned to near, and long-term goals of the organization.
Basic Qualifications
Bachelor's Degree or equivalent experience is required
10 years of related, progressively responsible financial and/or administrative experience required
Leadership and supervisory experience required
Additional Qualifications and Skills
The following job-specific skills and competencies are preferred: Master's Degree
Experience in managing external partnerships and developing revenue strategy and processes to evaluate and track partners
Experience in higher education, non-profit or hospital administration preferred
Strong grounding in operations, human resources, financial accounting, analysis, and budget & planning
Strong knowledge of sponsored research including accounting and reporting responsibilities for grants and contracts; including federal and foundation grants as well as applicable federal regulations
Experience with developing, administering, and forecasting realistic budgets
Understanding of and familiarity navigating contracting and legal issues, including IP and HR
Knowledge of technical systems and platforms supporting financial accounting and reporting
Alignment and attunement with Ariadne Labs' mission, vision, and values
Thinks creatively and solve problems by working effectively with multiple constituents in a way that facilitates quick resolution and optimizes outcomes
Strong interpersonal communication and collaboration skills and an ability to conceive of and lead Ariadne Labs' administrative and financial strategy and operations in the spirit of customer service for a diverse set of research- and action-oriented programs
Humility and pragmatism
Sound judgement and experience serving as a strategic advisor to executive leadership
Strong analytical skills and facility at identifying and correcting problems as they occur with a calm demeanor
Attention to detail and accuracy
Meets deadlines and juggle multiple priorities
High ethical standards and ability to maintain confidentiality
A seriousness about work paired with a sense of humor and willingness to have fun partnering with colleagues to advance a shared mission
Additional Information
MEMBERS ONLY SIGN UP NOW offers an outstanding benefits package including: Time Off: 3-4 weeks paid vacation, paid holiday break, 12 paid sick days, 12 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: Excellent and affordable medical, dental & vision plans, with coverage beginning as of an employee's start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance & Reimbursement Programs: $40 per class at the Harvard Extension School, discounted options through participating Harvard graduate schools, and reimbursement options for accredited schools outside of Harvard.
Transportation: 50% discount on MBTA passes, as well as additional options (rideshare, biking, etc.) to assist employees in their daily commute.
Wellness & Professional Development: Programs and classes at little or no cost, including stress management, hard & soft skills development, career planning, massages, nutrition, meditation, and complimentary health services. Additionally, access to Harvard athletic facilities, libraries, campus events -- and many discounts for various cultural and leisure activities throughout metro Boston.
Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!
The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.
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