GENERAL MANAGER
Confidential Client – HC-Resource works with some of the most sought-after brands in Hospitality. They have now grown in 2024 to encompass branded casinos and hotels, all delivering a unique blend of excitement, customer service, and best in class design elements.
General Manager Responsibilities include, but are not limited to:
- Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.
- Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
- Manage service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.
- Preparation of Ops Statements and other financial disclosures and taking appropriate actions.
- Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
- Ensure the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.
- Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
- Respond to customer service needs to provide the highest standards of service.
- Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
- Recruit, interview and hire team management members; train, supervise and motivate; take disciplinary action and terminate team management members when necessary.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents.
- Representing the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.
General Manager Qualifications
- High School Diploma or GED required; 4 year college degree or equivalent with course work in restaurant management, preferred.
- At least 5 years' experience in restaurant/nightclub management, multi-unit management a plus, and have proven ability to thrive in such environment.
- Must speak fluent English, other languages preferred.
- Good people management skills, communication and listening skills.
- Proven ability to lead a team and communicate efficiently, both verbally and in writing.
- Must be flexible and adaptable to change.
- Demonstrated time management and organizational skills.
- Must be internally motivated and detail oriented and have a passion for teaching others.
- Exceptional time management and organization skills.
- Ability to work a flexible work schedule to include evenings, weekends and holidays.
- Must be at least 21 years of age.
The General Manager position requires the ability to perform the following:
- Carrying or lifting items weighing up to 75 pounds.
- Moving about the venue safely and efficiently.
- Handling food, objects, products and utensils.
- Bending, stooping and kneeling.
Compensation:
- $70k to 80k base.
- Employer paid health benefits.
- Bonus Package.
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