The Hilton Garden Inn Baton Rouge Airport is seeking a dynamic and experienced General Manager to lead our hotel to new heights. The ideal candidate will have a proven track record of driving operational excellence, improving key performance metrics, and delivering outstanding guest experiences.
Key Responsibilities:
- Oversee all aspects of hotel operations, including guest services, housekeeping, maintenance, food and beverage, and sales.
- Develop and implement strategies to improve key operational metrics, such as guest satisfaction scores, RevPAR, occupancy rates, and overall profitability.
- Lead, mentor, and develop a high-performing team to ensure efficient and effective hotel operations.
- Manage financial performance by analyzing data, controlling costs, and maximizing revenue opportunities.
- Ensure compliance with brand standards and local regulations, maintaining the highest level of service quality.
- Foster a positive work environment that promotes teamwork, accountability, and continuous improvement.
- Build and maintain strong relationships with guests, corporate clients, vendors, and the local community.
- Monitor and respond to guest feedback, implementing corrective actions to enhance guest satisfaction.
- Collaborate with the sales and marketing teams to drive occupancy and increase market share.
- Report regularly to ownership on the hotel's performance, including operational and financial metrics.
Qualifications:
- Proven experience as a General Manager or in a senior leadership role within the hospitality industry.
- Strong background in improving key operational metrics, with a focus on guest satisfaction, financial performance, and team development.
- Exceptional leadership and communication skills, with the ability to motivate and inspire a diverse team.
- Solid understanding of hotel operations, including revenue management, cost control, and guest service excellence.
- Ability to analyze data and make informed decisions to drive business results.
- Experience with Hilton or similar hotel brands is preferred.
- Strong financial acumen and experience managing budgets, forecasts, and P&L statements.
Benefits:
- Competitive salary and performance-based incentives
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Employee discounts on hotel stays and dining
- Opportunities for career growth and development
How to Apply:
Interested candidates should submit their resume and a cover letter detailing their experience in improving hotel operational metrics and their leadership philosophy.
Job Type: Full-time
Pay: Up to $75,000.00 per year
Experience:
- Hotel Management: 2 years (Required)
- Hospitality: 5 years (Required)
Ability to Relocate:
- Baton Rouge, LA 70807: Relocate before starting work (Required)
Work Location: In person
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