Principal Product Mgr - Technical, Financial Reporting and Region Expansion, Kuiper BizOps
Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
The Product Manager - Technical role will be at the forefront of defining requirements and building systems related to reporting for Legal, Compliance, Finance, and Accounting for Kuiper country launches across the globe. This will include integrations into upstream and downstream systems. You will also support region expansion requirements for complex countries for order to cash.
This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.
Key job responsibilities
This Product Manager role is a highly visible role across the organization. You will participate in developing the product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, payments, invoicing, billing, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Kuiper country launches.
- Driving due diligence in the country - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the new country for Kuiper.
- Develop launch plans with internal and external stakeholders.
- Evaluate and recommend product and service enhancements that improve the payment, invoicing and billing experience for Kuiper customers.
- Establishing Kuiper compliant strategy and operating models in new countries or geographies.
- Communicating to senior/executive leadership tracking progress across various workstreams.
- Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.
- Manage new projects end-to-end and ensure our high standards.
Export Control Requirement
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
A day in the life
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.
About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.
BASIC QUALIFICATIONS
- 7+ years of technical product or program management experience
- 5+ years of working directly with engineering teams experience
- 5+ years of hands-on work managing complex technology projects experience
- 5+ years of technical program management experience
PREFERRED QUALIFICATIONS
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- Experience owning/driving roadmap strategy and definition
- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
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