Site Reliability Engineer - CTJ - Top Secret
Overview: Do you have a passion for high scale services and working with some of Microsoft's most critical customers? We're looking for a Site Reliability Engineer with the right mix of software development, on-line services experience and passion for quality to envision, design, and deliver Office 365 government cloud service offerings. Office 365 is at the center of Microsoft's cloud first, devices first strategy as it brings together cloud versions of our most trusted communication and collaboration products like Exchange, SharePoint, and Teams with our cross-platform desktop suites and mobile apps. The Office 365 Enterprise Cloud team works with Microsoft's largest enterprise and government customers to deliver features that meet their specific needs and enable cloud adoption. As you would expect, our customers have the highest expectations for feature quality, security, reliability, availability, and performance. The Site Reliability Engineering (SRE) team provides leadership, direction and accountability for application architecture, system design, and end-to-end implementation. As a Site Reliability Engineer, you will identify and deliver software improvements using your expertise in software development, complexity analysis, and scalable system design. Collaboration skills will be required to work closely with other engineering teams to ensure services/systems are highly stable and performant, meeting the expectations of our government customers and users. At Microsoft, we can offer you an exciting team, exciting challenges, and a fun place to work. The work environment empowers you to have a positive impact on millions of end users.
The right candidate for this job is:
- Passionate about distributed systems and working with highly scalable services.
- Enjoys new technological challenges and is motivated to solve them.
- Excited about making better software and continuously improving the development, integration, and deployment processes.
- Smart, highly motivated, self-starter who thrives in a bottoms-up, fast-paced, highly technical environment.
- Effective collaborator, experienced in creating technical partnerships across teams.
- Unwavering passion for meeting customer demands and delivering a dial tone service.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities:
- Design, develop, and deliver the required software engineering to serve and protect O365 government clouds.
- Own deployment, availability, reliability, performance and customer escalation targets for sovereign environments.
- Proactively identify and reduce issues through design, testing, and implementation of software-based solutions.
- Collaborate with Engineering and Program Management partners to translate customer, business, and technical requirements into architectural designs and feature releases.
- Drive efficiencies through software improvement and root cause analysis resulting in service delivery, maturity, and scalability.
- Work within a highly skilled team of engineers to deliver revolutionary improvements to the cloud and scale them.
Other: Embody our Culture and Values.
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