Job Summary: The General Manager directs, manages, and optimizes a branch production facility's overall operations and financial performance (P&L). Reports to the Regional Manager.
Salary Range: $120k - $150k DOE
Bonus: This position is eligible to participate in the General Manager Bonus program.
Vehicle: Eligible for a company-issued vehicle and fuel card for business and personal use.
Our full-time employees enjoy:
- 401k plan with company match
- Medical, dental, vision, FSA/HSA
- Life insurance, disability insurance
- Vacation, sick time, holidays
- Career advancement
- Learning and development opportunities
- Inclusive and diverse team environment
Essential Functions:
- Directs, manages, and optimizes a plant facility's overall operations and financial performance (P&L).
- Directs multi-functional plant teams including customer service, plant and equipment maintenance, production, quality assurance, and human resources.
- Ensures high levels of service quality and customer satisfaction.
- Responsible for employee development to fuel the branch’s growth and profitability by assessing needs, providing growth opportunities, setting clear goals, encouraging continuous learning, supporting career advancement, and fostering a team-oriented environment.
- Ensures that all required administrative functions are performed in accordance with policy and in a timely manner.
- Sets policies and procedures that guide branch operations' productivity, quality, and cost efficiency.
- Collects operational metrics to analyze productivity and set performance targets to meet revenue and cost goals.
- Supports the development and deployment of processing practices focused on quality and continuous improvement.
- Ensures robust plant safety and security, auditing, and training procedures are implemented to meet OSHA and other required regulations.
- May lead labor relations negotiations and engage with union leadership involving branch operations.
- Ensures the execution of various projects as assigned by upper management.
Qualifications:
- Demonstrate exceptional skills in the areas of production, sales, service, preferably within the industrial laundry or linen supply industries.
- 5+ years of managerial experience.
- Show excellent verbal and written communication skills in English, and superior organizational skills.
- Possess a proven ability to lead, motivate and develop staff.
- Exhibit a strong commitment to superior customer service and business growth.
- Display enthusiasm and exceptional interpersonal skills.
- Successful experience dealing with unions and labor relations preferred.
- Have a valid driver’s license and maintain a driving record free of chargeable accidents, speeding, safety or other violations.
Education:
Bachelor's degree in management, engineering, finance or equivalent preferred.
Physical Requirements:
Standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.
Environmental Conditions:
General office environment, vehicles on public roads, customer locations, areas of a typical industrial laundry facility.
Travel Requirements:
Regularly, driving by vehicle within a designated branch territory. Occasional travel by plane.
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