We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better every day. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is based in San Francisco, CA. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
LogicMonitor is proud to be an equal opportunity employer. We deeply care about our employees’ well-being, fostering an environment where every individual is valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. Come as you are, be yourself, and let's grow together.
What You'll Do:
As the Senior Product Data Analyst, you will be vital in ensuring LogicMonitor’s products are launched, adopted, and utilized effectively by internal teams and customers. You'll champion designing and managing the data infrastructure that supports product development, performance, analytics, and user experience. By efficiently collecting, organizing, and analyzing data, you will generate actionable insights to guide product strategy and development. You'll gain invaluable experience working closely with product, engineering, marketing, sales, and customer experience teams, as you create a data-driven environment that fuels product growth and innovation, while aligning decisions with business goals. In this role, you will report directly to the Sr. Director of Product Operations. This role provides plenty of opportunity to make your mark at LogicMonitor.
Here's a closer look at this key role:
- Data Collection & Management: Architect, gather, and manage product data from internal and external sources (user feedback, sales/ CX, usage metrics) ensuring data integrity and availability for analysis.
- Data Analysis & Insights: Analyze product performance, user behavior, and market trends to generate insights and scorecards that guide product development and feature optimization.
- Reporting & Visualization: Create reports, dashboards, and visualizations to effectively communicate insights to product, engineering, and GTM teams.
- Product Performance Monitoring: Analyze KPIs (user engagement, churn, feature usage) to identify improvement opportunities and provide actionable recommendations.
- Cross-functional Collaboration: Partner with product managers, UX designers, engineers, business operations, and stakeholders to support data-driven decisions throughout the product lifecycle.
- User Behavior Analysis: Study user behavior to identify pain points, optimization opportunities, and growth areas.
- A/B Testing & Experimentation: Design, implement, and analyze A/B tests to evaluate feature impact and drive continuous product improvements.
What You'll Need:
- Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or related field.
- 4+ years of data analysis experience, preferably in a SaaS or product-focused environment.
- Proficient in data analysis tools (SQL, Python, R, Excel).
- Experienced with data visualization tools (Tableau, Looker, Power BI).
- Strong knowledge of statistical analysis, A/B testing, and experimentation.
- Familiarity with product management methodologies and the software development lifecycle (SDLC); product management experience is a plus.
- Excellent problem-solving skills and ability to turn data into actionable insights.
- Strong communication skills for presenting findings to both technical and non-technical stakeholders.
- Experience handling large datasets while ensuring data quality and integrity.
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