When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
What you'll be doing...
The Senior Manager will be responsible for developing and commercializing a strategy to drive revenue generation through services that complement Verizon's Fixed Wireless Access by designing, developing, and bringing to market new ways to monetize the FWA experience and managed services. You will then work across sales, product enablement, and marketing to determine the FWA attach strategy and prioritization. You will be an expert in FWA customer experience, ensuring that attach products drive additional value to the customer, and therefore reducing customer churn.
This will be achieved by:
- Identifying new segment focused managed services within Business Markets
- Identifying and executing ways to monetize router services through product development
- Designing a simplified UX/CX that increases FWA stickiness as well as attach product satisfaction
- Leading the broader FWA team through E2E customer journey mapping
- Acting as the SME for FWA launches as it pertains to CX
What we're looking for...
A strategic thinker able to develop and execute product strategies and roadmaps across teams and functions. You have a deep understanding of different business segments and are able to develop products that resonate with their needs, challenges, and ideal business outcomes. You are highly collaborative, innovative, a strategic thinker, with an execution focus that understands what motivates other partners. You are deeply analytical, using data and trends to continuously measure the success of our FWA attach products and provide guidance on what to start, stop, and continue.
You'll need to have:
- Bachelor's degree or four or more years of work experience.
- Six or more years of relevant work experience.
- Digital advertising experience including online and mobile platforms.
- Product management experience.
Even better if you have one or more of the following:
- A degree
- Proven track record of developing highly visible products
- Knowledge of real-time bidding (RTB) platforms plus online and mobile ecosystems, like DSPs, ad exchanges, ad networks, SSPs, SEM, and other components.
- Familiarity with big-data systems and machine learning.
- Agile development experience.
- Managed relationships with advertisers.
- Demonstrated strategic thinking, problem solving, and interpersonal skills.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working
In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $119,000.00 and $241,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
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