Business Analyst Senior

Seattle Public Schools • Seattle, WA, United States • $200k - $250k / year • 3w ago

Overview of Position

This position's responsibilities, under general direction, are to ensure that the district's automated systems and related business processes support and enhance district and department goals, policies and procedures. Working in a lead role or as part of a team, the Business Analyst – Senior implements and continually improves complex business systems, either custom developed or commercial, configurable off-the-shelf. The position works with customer departments to analyze identified deficiencies or desired changes and help identify options to improve with related benefits, costs and risks. Position uses industry standard methodologies and best practices in project management and product development life cycle to accomplish work. Position writes detailed description of user needs, program functions, and steps required to develop or modify business systems; provides training and support on systems and processes. Serves as a subject matter expert on functional business process and systems as needed. This is a senior position that relies on experience and judgment to plan and accomplish goals. Position is differentiated primarily by depth of experience, size/complexity of projects and frequency/scope of leadership role fulfillment.

Essential Functions

10% Facilitates identification of as-is and to-be business processes, ensuring alignment with District and Department policies and procedures and state/federal laws, regulation and code.
Provides consultation to business unit management staff to determine solutions to business problems.
May lead efforts or act as part of a team.

5% Facilitates Business Case development/ feasibility studies for new initiatives.
Identifies business benefits desired, options to achieve them and associated costs/risks of each.

10% Elicits and documents Requirements in support of new system implementation or system changes/improvements.
Uses a variety of methods to gather and organize requirements, using judgment to select best methods depending on specific project needs including JAD, use cases, etc.
Assumes a role as liaison between clients and the District's technical development resources.

10% Configures complex business applications to meet requirements.
Performs analysis to identify options, documents options and related benefits/risks/costs/ trade-offs to inform business decisions.
May use standard query tools to perform data analysis.

5% Leads or acts as team member in Testing activities, following best practices.
Depending on role, develops test plan and/or test cases and scenarios/scripts.
Conducts testing against plan, records/reports results.
Uses standard query tools to support testing activities.
Helps inform product readiness decisions and provides data analysis for information or corrections.

5% Develops system Documentation including operational/technical and user-facing documentation, operating procedures, related District policies and procedures and reference materials.

10% Develops training plans and training materials to support project or operational work. Delivers training, which may include 1:1 coaching, videos, demonstrations, workshops and instructor-led classes.

35% Performs tier 2-3 support – includes escalated support and implementation of system releases, employing all of above skills as needed to ensure smooth and continually improving operation for District operation.
Designs support plans, schedules and training of other support staff.

10% Schedules and leads small projects, coordinating technical and business staff.
Develops and manages to all project documentation including Charter, schedule, risks/issues list, budget, communication plan and other required supporting plans in keeping with organizational standards.

OTHER FUNCTIONS: Performs related duties consistent with the scope and intent of this position.
Mentors and leads other Business Analysts.
Continues to upgrade skill set.

Typical Qualifications

EDUCATION/EXPERIENCE:

A typical way to obtain the knowledge and abilities would be:

Six (6) years of related work experience; Bachelor's degree in business administration, computer science or related field or completion of equivalent training; equivalent work experience may substitute for the education requirement on a year-for-year basis; or an equivalent combination of education and experience.

Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities to perform the work will be considered.

DESIRED CERTIFICATIONS & LICENSES:
CBAP, CCBA or other Business Analysis certification

CLEARANCES:
Criminal Justice fingerprint and background check

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