American Red Cross Technical Product Director Statewide, Colorado
Job Description:
WHAT YOU NEED TO KNOW ABOUT THE JOB:
We are recruiting a Technical Product Director for the American Red Cross Innovation team. The Technical Product Director will be part of Innovation Team leadership and will work with stakeholders to strategize, determine, document, and deliver on the product requirements for technology solutions that service the Red Cross mission. The Technical Product Director will manage teams, understand and shape business practices and technical considerations, determine product and user requirements, prototype/test and track work to completion, and ensure the solution provides the intended business value.
The ideal candidate will have 7+ years of experience leading agile software development teams, strong communication and relationship management skills, and be able to independently implement projects. The candidate should have recent coding experience with HTML, CSS, and an object-oriented programming language, e.g. Python/Java/C#/C++.
Responsibilities:
- Lead the evaluation of new technology developments, applications, and evolving business/systems requirements.
- Work cross-functionally to develop and document the business cases that can be used to initiate technology and data science projects.
- Oversee the maintenance of a roadmap of all active projects with high-level timelines tracking project/portfolio performance metrics to monitor business value over time.
- Manage employees, contractors, and volunteers to coordinate the daily task and status of work within the Innovation team.
- Oversee the production of documentation such as process maps, high level requirements, and high level UX screens (using the appropriate tool - e.g. Powerpoint, Photoshop, Figma, or Axure).
- Drive the understanding of business processes and technical requirements for the development of solutions.
- Work closely with clients to analyze the current and future direction of technology and data science to meet business goals.
- Lead the investigation of complex operations-related problems/inquiries and recommend, facilitate, and coordinate solutions.
- Prepare communications and make presentations related to your work.
- Educate clients about the software and project lifecycles and the business roles.
- Facilitate problem resolution between IT and the business, as needed.
- Represent, champion and balance client interests within IT.
- Provide training and guidance to other staff.
- Oversee the testing of the product at the site and remotely.
- Log bugs and work with the developers for resolving issues.
- Drive user testing with field resources to check if the product works as desired from user point of view.
- Frequent visits to the site to build relationships with the field teams and understand user pain points.
- As needed, help with product development of technology prototypes and solutions.
Minimum Qualifications:
Education: Bachelor's degree required. Master’s degree in Computer Science, Information Systems or related field preferred.
Experience: Minimum 7 years of related experience in the Technical Product Management space or equivalent combination of education and related experience preferred. Recent coding experience required, ideally with HTML, CSS, and an object-oriented programming language, e.g. Python/Java/C#/C++.
Management Experience: Minimum 5 years of management experience.
Travel: Travel may be required every few months.
WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications):
- Previous start-up and/or entrepreneurial experience.
PAY INFORMATION:
The starting annual salary range for this position is $150K - $170K. We do not offer an annual bonus for this role.
BENEFITS FOR YOU:
We take care of you, while you take care of others. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more.
• 401K with up to 5% Match
• Disability and Insurance: Short + Long Term
• Service Awards and Recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer.
#J-18808-Ljbffr
